NENA dispatch

Join hundreds of 9-1-1 professionals for 9-1-1 Goes to Washington — the premier event where policy meets action! Gain insider knowledge on the critical challenges facing emergency communications and advocate for the future of 9-1-1 directly with lawmakers and officials.

This unique conference empowers you to:

• Shape the national 9-1-1 agenda;
• Stay informed on key legislation, regulations, and policy initiatives; and
• Make the voice of 9-1-1 heard by engaging directly with policymakers.

Don’t miss this one-of-a-kind opportunity to influence the future of 9-1-1. Register now and make a difference! Click here to book your room at our overflow hotel, the DoubleTree Crystal City.

Just Added! New NG9-1-1 Pre-Conference Course
You’re invited to register for the beta-test version of NENA’s hotly anticipated Next Generation 9-1-1 Essentials: Building a Foundation for Success two-day course. The class is being offered as a discounted pre-conference offering on February 22 and 23 in Arlington, VA, before #NENAGTW.

As this is the debut of this course, we’re offering it at a special price of $235 for members and $355 for non-members to give you early access to the content while we continue to refine and improve it. After completing the class, we’ll ask for your insights on what worked well and how we can make it even better; your input is essential to shaping the future of this course, as well as subsequent NG9-1-1 offerings from NENA.

Next Generation 9-1-1 Essentials: Building a Foundation for Success
Saturday, February 22 – Sunday, February 23 | 8:30AM – 5:00PM each day
Click here to register!

Next Generation 9-1-1 (NG9-1-1) revolutionizes 9-1-1 calls and how they are routed and delivered to PSAPs. This two-day course provides you with an in-depth understanding of NG9-1-1 technology and its critical components, focusing on changes in call flow, location services, call screens, and your roles and responsibilities before, during, and after implementation. Through a detailed examination of standards-based NG9-1-1 components, systems, and services, as well as hands-on exercises, you’ll learn how all types of NG9-1-1 calls arrive at your PSAP and how they differ from the legacy environment. You will leave this class equipped with the knowledge and skills essential to deploy, operate, and manage an NG9-1-1 system to its fullest potential.

Free GTW Prep Webinar: Get Ready for #NENAGTW
The time is fast approaching for you to join us in Washington to educate legislators and policymakers about the critical issues facing 9-1-1. To make sure 9-1-1 Goes to Washington (#NENAGTW) has the biggest impact ever, NENA is offering a FREE webinar that will give you the tools you need to succeed. You’ll learn about:

• NENA’s major talking points and legislative priorities;
• How Congress really works, including insights on the structure and function of committees and leadership offices;
• Ways to ensure effective meetings with key legislators and staff; and
• The structure and agenda for #NENAGTW.

NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any 9-1-1 telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with their current employer. 

Supervisory and other managerial personnel are not eligible for this award.

Previous annual-conference scholarship recipients (ex. Gold Line, Women in 9-1-1) are not eligible for this award.

Each Telecommunicator Continuing Education Scholarship recipient receives:

• Complimentary registration to the NENA 2025 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2025; and
• A $1,500 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Any answers you provide in the "short answer" section of the application must be written by you without any AI or "chatbot" assistance.

Applications will be accepted through February 15, 2025. Scholarship winners will be notified no later than mid-March.

Click here to apply for a scholarship.

NENA is proud to offer Women in 9-1-1 (WIN) scholarships to the upcoming #NENA2025 Conference & Expo! This scholarship opportunity is open to any female 9-1-1 professional with at least two years of experience and in good standing with her current employer.

Previous scholarship recipients and those who have previously attended a NENA national annual conference are NOT eligible for this award.

Each scholarship recipient receives:

• Complimentary registration to the NENA 2025 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2025; and
• A $1,500 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application, including the upload of your long-answer essay to the question, "Why is it important for more women to consider 9-1-1 as a career, and how can their participation strengthen the industry? What advice would you offer to women aspiring to advance within the 9-1-1 industry?"

Applications will be accepted through March 15, 2025. Scholarship winners will be notified no later than April 4, 2025.

Click here to apply!

Save the date! Voting for NENA's Board of Directors opens on March 17, 2025. This election is for the following position:

North Central Director | Two candidates 

• Amber Cline, ENP
• Leah Hornacek, ENP

The elections for Second Vice President, Northeastern Region Director and Canadian Region Director are uncontested, and therefore will not be open for voting.

The positions of Southeastern Region Director, Western Region Director, and Private Sector Director will be up for election in 2026.

Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.

The newly-resvied, ANSI-approved NENA Standard for the Conveyance of Emergency Incident Data Objects (EIDOs) Between Next Generation (NG9-1-1) Systems and Applications includes methods for resource discovery and push notifications for requests for service, requests for awareness, and responses thereto. Other changes include corrections, clarifications, and other improvements.

Thank you to the EIDO Conveyance Working Group members for committing their time and expertise to establishing this standard.

The ANSI-approved NENA Standard for 911/988 Interactions provides recommendations and best practices to help callers who are experiencing mental health crises. It outlines operational and technical considerations for ECCs/PSAPs to establish an effective working relationship with the 988 community.

Thank you to the 911/988 Interactions Working Group members for committing their time and expertise to establishing this standard.

The Monitoring Association (TMA) Standards Committee has received confirmation from ANSI that the Public Comment Period for its TMA-ATN-01 Monitoring Center Notification of Active Threat Detection is officially open through April 1, 2025.

The standard outlines a uniform approach to handling active threat events, acknowledges, integrates various detection technologies, and provides detailed guidelines on record-keeping, data management, and process monitoring. The goal of this standard is to significantly enhance the synergy between the security industry and public safety, fostering a safer environment through more informed and rapid responses to active threats.

All comments must be received through the TMA website before 8:00 PM ET on April 1, 2025. All interested may access the draft document here and the TMA online comment form at here.