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Join hundreds of 9-1-1 professionals for 9-1-1 Goes to Washington — the premier event where policy meets action! Gain insider knowledge on the critical challenges facing emergency communications and advocate for the future of 9-1-1 directly with lawmakers and officials.
This unique conference empowers you to:
Don’t miss this one-of-a-kind opportunity to influence the future of 9-1-1. Register now and make a difference! Click here to book your room at our overflow hotel, the DoubleTree Crystal City.
Just Added! New NG9-1-1 Pre-Conference Course
You’re invited to register for the beta-test version of NENA’s hotly anticipated Next Generation 9-1-1 Essentials: Building a Foundation for Success two-day course. The class is being offered as a discounted pre-conference offering on February 22 and 23 in Arlington, VA, before #NENAGTW.
As this is the debut of this course, we’re offering it at a special price of $235 for members and $355 for non-members to give you early access to the content while we continue to refine and improve it. After completing the class, we’ll ask for your insights on what worked well and how we can make it even better; your input is essential to shaping the future of this course, as well as subsequent NG9-1-1 offerings from NENA.
Next Generation 9-1-1 Essentials: Building a Foundation for Success
Saturday, February 22 – Sunday, February 23 | 8:30AM – 5:00PM each day
Click here to register!
Next Generation 9-1-1 (NG9-1-1) revolutionizes 9-1-1 calls and how they are routed and delivered to PSAPs. This two-day course provides you with an in-depth understanding of NG9-1-1 technology and its critical components, focusing on changes in call flow, location services, call screens, and your roles and responsibilities before, during, and after implementation. Through a detailed examination of standards-based NG9-1-1 components, systems, and services, as well as hands-on exercises, you’ll learn how all types of NG9-1-1 calls arrive at your PSAP and how they differ from the legacy environment. You will leave this class equipped with the knowledge and skills essential to deploy, operate, and manage an NG9-1-1 system to its fullest potential.
Free GTW Prep Webinar: Get Ready for #NENAGTW
Wednesday, February 5 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!
The time is fast approaching for you to join us in Washington to educate legislators and policymakers about the critical issues facing 9-1-1. To make sure 9-1-1 Goes to Washington (#NENAGTW) has the biggest impact ever, NENA is offering a FREE webinar that will give you the tools you need to succeed. You’ll learn about:
Can't attend on the 5th? Register now and access the on-demand webinar archive from the #NENAGTW homepage.
Webinar Access Info: Dial-in and web-access details provided automatically upon registration.
NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!
This scholarship opportunity is open to any 9-1-1 telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with their current employer.
Supervisory and other managerial personnel are not eligible for this award.
Previous annual-conference scholarship recipients (ex. Gold Line, Women in 9-1-1) are not eligible for this award.
Each Telecommunicator Continuing Education Scholarship recipient receives:
To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Any answers you provide in the "short answer" section of the application must be written by you without any AI or "chatbot" assistance.
Applications will be accepted through February 15, 2025. Scholarship winners will be notified no later than mid-March.
Click here to apply for a scholarship.
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NENA: The 9-1-1 Association today announced that Sarah Bal, CAE has joined the NENA staff as the association’s Vice President of Education & Training. In this role, Bal oversees the development and delivery of the association’s in-person and online education programs, ensuring 9-1-1 professionals receive industry-best training at every stage of their careers.
"At a time when so much is changing in 9-1-1, Sarah brings a fresh vision and unique skillset to this position," said NENA’s CEO, Brian Fontes. "With her extensive experience in building and managing education programs, as well as in delivering effective adult learning, Sarah will undoubtedly ensure that NENA’s education program continues to grow and provide even greater value to students."
Click here to read more.
NENA: The 9-1-1 Association today announced that Gary Bell, ENP has joined the NENA staff as the association’s Committee Resource Coordinator. In this role, Bell supports the NENA Development Group's (NDG) standards-development activities, aiding in the creation of essential resources for the 9-1-1 community. His responsibilities include guiding NENA documents through the NENA and ANSI (American National Standards Institute) processes, mentoring new members of the standards-development community, and ensuring the NDG continues to thrive.
"Gary is a dedicated and highly-respected leader in the 9-1-1 community," said NENA CEO Brian Fontes. "His extensive experience in 9-1-1 operations, leadership in professional associations, and commitment to advancing standards make him an outstanding addition to the NENA team."
Click here to read more.
Save the date! Voting for NENA's Board of Directors opens on March 17, 2025. This election is for the following position:
North Central Director | Two candidates
The elections for Second Vice President, Northeastern Region Director and Canadian Region Director are uncontested, and therefore will not be open for voting.
The positions of Southeastern Region Director, Western Region Director, and Private Sector Director will be up for election in 2026.
Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.
The ANSI-approved NENA Standard for 911/988 Interactions provides recommendations and best practices to help callers who are experiencing mental health crises. It outlines operational and technical considerations for ECCs/PSAPs to establish an effective working relationship with the 988 community.
Thank you to the 911/988 Interactions Working Group members for committing their time and expertise to establishing this standard.
The Monitoring Association (TMA) Standards Committee has received confirmation from ANSI that the Public Comment Period for its TMA-ATN-01 Monitoring Center Notification of Active Threat Detection is officially open through April 1, 2025.
The standard outlines a uniform approach to handling active threat events, acknowledges, integrates various detection technologies, and provides detailed guidelines on record-keeping, data management, and process monitoring. The goal of this standard is to significantly enhance the synergy between the security industry and public safety, fostering a safer environment through more informed and rapid responses to active threats.
All comments must be received through the TMA website before 8:00 PM ET on April 1, 2025. All interested may access the draft document here and the TMA online comment form at here.
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