NENA dispatch

NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any 9-1-1 telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with their current employer. 

Supervisory and other managerial personnel are not eligible for this award.

Previous annual-conference scholarship recipients (ex. Gold Line, Women in 9-1-1) are not eligible for this award.

Each Telecommunicator Continuing Education Scholarship recipient receives:

•  Complimentary registration to the NENA 2025 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2025; and
• A $1,500 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Any answers you provide in the "short answer" section of the application must be written by you without any AI or "chatbot" assistance.

Applications will be accepted through February 15, 2025. Scholarship winners will be notified no later than mid-March.

Click here to apply for a scholarship.

Due to overwhelming demand, we're sold out of rooms at our 9-1-1 Goes to Washington host hotel. We've just added a block of rooms at the nearby DoubleTree Crystal City.

Click here to book your room at the DoubleTree.

Join hundreds of 9-1-1 professionals for 9-1-1 Goes to Washington — the premier event where policy meets action! Gain insider knowledge on the critical challenges facing emergency communications and advocate for the future of 9-1-1 directly with lawmakers and officials.

This unique conference empowers you to:

• Shape the national 9-1-1 agenda;
• Stay informed on key legislation, regulations, and policy initiatives; and
• Make the voice of 9-1-1 heard by engaging directly with policymakers.

Don’t miss this one-of-a-kind opportunity to influence the future of 9-1-1. Register now and make a difference!

Is location data, addressing, NG9-1-1, and/or indoor mapping part of your work? If so, make your plans for the virtual LEAP 2025 conference at the end of January, hosted by the Geospatial Professional Network (formerly URISA). Individual and team registrations are available. NENA members receive special registration discounts!

Click here to learn more and here to register. 

NENA: seeks information from facilities capable of supporting annual testing of NENA’s Next Generation 9-1-1 Industry Collaboration Events (ICE).

The ICE program, plays a pivotal role in the development and implementation of Next Generation 9-1-1 (NG9-1-1) systems. ICE events bring together vendors in an open, supportive, and collaborative environment that fosters a spirit of technical cooperation.

ICE testing events are convened on an annual basis in October. At the events, members of the public safety vendor community gather to test implementations of standards in a safe environment. The test cases are developed by the participants themselves under the auspices of the ICE Planning Committee, which is empaneled by representatives of the very companies that participate in the ICE event.

Every three years the ICE Steering Committee, as the oversight body, opens an RFI to seek information from potential hosts for the event. The ICE Steering Committee’s goals are to identify a capable and secure, conducive environment(s) to perform the inter vendor testing of Next Generation 9-1-1 elements and related standards; and to ensure a venue is committed-to and aware of the requirements to host NENA’s ICE with adequate facilities, resources, personnel, and related technology to achieve a successful event.

Click here to learn more about the RFI.  

Publishing errors were recently detected in the NENA Standard for Emergency Incident Data Object (EIDO) during the ICE 12 testing event related to STIR/SHAKEN signaling related to multiple Identity headers. Corrections have been made to allow an array of 0 or more elements to support multiple headers. The updated version of the document is available here.

If there are questions, please contact the EIDO-JSON Working Group Co-Chairs. 

Having adjudicated all comments, the below documents are now considered "stable." Per NENA Development Group Operational Procedures, Section 3.3.2.6, "Stable Form Notices" are being issued and can be viewed by clicking below:

• NENA Standard for the Non-Conventional Means of Communicating with E9-1-1
• NENA Standard for the Conveyance of Emergency Incident Data Objects (EIDOs)
• NENA Standard for Communications Center/PSAP Daily Personnel Operations

The NENA Development Steering Council (DSC) is seeking a co-chair for the NENA Development Group's (NDG) PSAP Operations Committee. The preferred applicant should have a background in PSAP Operations and must be able to meet the commitments identified in the Committee or Working Group Leadership Application. The PSAP Operations Committee focuses on 9-1-1 call processing procedures and the associated data distribution and management, and will develop the processes and procedures for coordination of the emergency response between multiple entities, including other PSAPs, with responsibility for some aspect of the response.

Development Committee Co-Chairs are responsible for appointing Working Group (WG) Co-Chairs, and other subject matter experts as appropriate, with the approval of the DSC Co-Chairs; preside over their respective Committee; and coordinate team efforts to include the responsibilities identified in NENA Development Group Guide, Development Committee Co-Chair Responsibilities.

Development Committee Co-Chairs are expected to attend DSC meetings (weekly on Tuesday's 1:00 PM ET or as scheduled) and vote as a member of the DSC on matters that come before it.

If you are interested in applying for the PSAP Operations Committee Co-Chair position, please complete the Committee or Working Group Leadership Application and return it to the DSC Co-Chairs by January 20.