Archive/Subscribe | www.wrla.org | YardStick WRLA Weekly ToolBox: March 1, 2012

Mystery Shopper Program

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Are you doing everything possible to ensure your customers are having a pleasant shopping experience at your store?   

Statistics show that only 1 out of every 10 customers will voice an opinion.  Remember, good news travels fast, bad news travels faster.

The WRLA has partnered with one of the leading appraisal firms in Canada to conduct the Mystery Shop program.  They use professional shoppers who know what to look for and what to ask.  They will conduct an honest and fair evaluation of your business.

CLICK HERE to view a sample report

CLICK HERE to download the Registration Form

For more information call Susan at 204-953-1690 or 800-661-0253 ext 0
or email slabossiere@wrla.org



$99 + GST per mystery shop  - 2 times per year – spring & fall
or 4 times per year – once a quarter

You don’t pay until you receive your report!
Alliance Designer Products
Westman Steel Industries
Seljax Int'l Inc.

If your company has news that you would like to see in The ToolBox, please email your news releases to news@wrla.org
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