Canadian Quality Congress June 27-29, 2011

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The Third Canadian Quality Congress, June 27-29, 2011
University of Manitoba, Winnipeg, Canada
http://www.canadianqualitycongress.com/



Special Sessions, Workshop, Keynote Address on ...
QUALITY IN THE CONSTRUCTION INDUSTRIES ... FOR YOUR SHORT TERM COMPETITIVENESS AND LONG TERM BUSINESS SUCCESS.

Attend Keynote address by: Dr. Jim Harrington, Monday Morning, June 27, 2011.
Known as guru of quality and pioneer in the total quality management (TQM) application, Dr. Jim Harrington is the Past President and Chairman of Board of American Society for Quality (ASQ) and the International Academy for Quality (IAQ). He has authored 35 books on TQM and is the CEO of Harrington Institute Inc; based in San Jose, CA, USA. Topic: Dr. Harrington will talk about quality imperatives for construction industries and show how to win customers with total quality management programs and make money.

Attend Two half-day Workshop, Monday & Tuesday, June 27 & 28, 2011, by Gregg Schoppman, P.E; and Dr. Jim Harrington.
In a very easy to understand style of coaching, the instructors will explain how quality management within the construction industry should not mean higher costs. Through better planning, better management and better communication upstream and downstream, improved quality can actually be a cost saver.

Learning Objectives: To understand what’s changing in the industry, find out how these changes impact your business, identify practical tools that impact quality, examine the correlation between productivity and quality through better planning, examine the key metrics that provide measures of great quality.

For further information go to www.CanadianQualityCongress.com .or, Contact: Tel. 1+204-261-6606; Toll-Free (US and Canada) 1-888-286-4473, Email: TQRFcanada@shaw.ca