Archive/Subscribe | www.wrla.org | YardStick WRLA Toolbox: March 10, 2016

WRLA Mystery Shopper Program

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Don’t be fooled!

You may think you know your customer and that they will tell you if a problem exists, but statistics show that only 1 out of every 10 customers voice an opinion. And remember, good news travels fast, but bad news travels faster. If you have an unsatisfied customer, you may never know and they could start spreading the word.

Take advantage of the WRLA Mystery Shopper Program Today!
 Don't wait to hear about a negative, in-store experience from an upset customer, take a proactive step with our help!


EcoPoxy
Westman Steel Industries
Home Hardware Stores Ltd
Castle Building Centres
All Weather Windows Ltd.
Sexton Group Ltd.
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