Archive/Subscribe | www.wrla.org | YardStick WRLA Toolbox: March 19, 2015

WRLA Mystery Shopper Program

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RETAILERS - Don’t be fooled! You may think you know your customer and they will tell you a problem exists, but statistics show only one out of every ten customers voice an opinion. And remember, good news travels fast, bad news travels faster. If you have an unsatisfied customer, you may never know and they could start spreading the word. 

iRecycle Inc.
Westman Steel Industries
Home Hardware Stores Ltd
Castle Building Centres
All Weather Windows Ltd.
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