Get all your Employees Trained for under $300 - No additional fees, no travel expenses, strictly Education!

To develop a culture of training in your store, be sure and reward your staff for their efforts. Employees who take online product knowledge training courses in hardware and building materials from the North American Retail Hardware Association can be rewarded in a number of ways. These can include a raise at the end of the year for the hours of training they’ve completed. Many dealers are using online product knowledge training as a mandatory part of a new employee’s three-month probation period. One of the things required for keeping their job after that initial period—and for getting a raise—is to complete one of the courses.
Remember, all training and testing is done online and NRHA keeps track of each student’s progress for you. When a student successfully completes a course of training, NRHA will send them a diploma.

Create a "Wall of Fame" for your Staff
Do you have a company newsletter? If you do, why not use it to tell your staff and customers about NRHA Training courses? The newsletter will help you drive home the importance of customer training and service at your store—to both your customers and employees. The newsletter can also be used to announce the graduates from the course. You could even include a photo of them holding their NRHA diploma!

Rewarding your Staff for Taking Training
When staff complete NRHA’s online product knowledge training—which is available online to all NRHA members and their staff—you can reward them in any number of ways, including a bonus, a day off or a small raise. But be sure to make a big deal out of your graduates’ achievements by celebrating with coffee and donuts and invite all employees to join the celebration. This helps spread the message of training and its importance to all your staff.

WRLA in partnership with NRHA offers WRLA members unlimited access to a full range of training and management services when they join NRHA through the WRLA.

CLICK HERE for more information about the WRLA or CLICK HERE for more information about NRHA.