DON'T BE FOOLED! You may think you know your customer and that they will tell you if a problem exists, but statistics show that only 1 out of every 10 customers voice an opinion. And remember, good news travels fast, bad news travels faster. If you have an unsatisfied customer, you may never know and they could start spreading the word.
Mystery Shopper Form:
CLICK HERE
or
CLICK HERE
To see a Sample Report