Two years ago, VAMA submitted a complaint to the Virginia Board of Counselors. The Board of Counselors is the State board that provides oversight for Counselors, much like the Fair Housing Board provides oversight for our industry. After a long investigative process, the Board fined a counselor for porviding an ESA letter without maintaining clinical records.
This is a landmark decision that greatly benefits the disabled and the apartment industry.
TAKE ACTION: Next time you get a letter from an "online warehouse", call Elena Ferranti and she can help you file a complaint with the state.
WARNING: Every request for accommodation must be processed in a timely fashion. Filing a complaint with the state does NOT mean that you can ignore a request. All requests must be processed as though no complaint was filed.
Visit https://www.virginiamercury.com/blog-va/therapist-fined-for-issuing-fake-emotional-support-animal-certification-its-just-so-rampant/ to view the full article online.