VAMA Conference Sneak Peek - Speaker Patty Morgan-Seager
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Right Time...Right Place...Right Seat...Right Here...Right Now!
"Delivering Legendary Service with Your Sales and Service Teams"
Delivering Legendary Service is the new BLACK! Are your sales and service team members delivering the level of service that differentiates your apartment community from your competitors? In today’s ever changing, competitive environment, customer service excellence is what will set your company apart. I’ll share some great examples and strategies of smart companies who have mastered the science of delivering legendary service and I’ll give you the four key components that are vital to your ability to implement a legendary service program too!
"Swimming In A Sea of Sameness...6 Ways To Stay Afloat and Get Noticed In 2014!
When you find yourself swimming in a sea of sameness, where everyone is imitating each other and doing the same thing, what differentiates you and your community/company from all the rest? In this fun, informative session, I’ll share six thought provoking ideas you can implement immediately to give you a competitive edge on your competitors. You’ll gain the ability to be different, talk-able, sticky and memorable!
"Your Personal GPS...Journey to Success!"
In our fast paced technology world we live in, it is become more and more stressful and challenging to make a true connection with each interaction we encounter. Powerful, personable human connections are what we all crave and yearn for, and it all begins with YOU!
I’ll cover the three traveling companions you must have plugged into your personal GPS in order to achieve your goals and reach your highest potential. You’ll learn proven, practical tips you can personally incorporate right away to re-calculate your journey with sales/customer service interactions. I’ll help you discover your own powerful UQ to guide you as you navigate your way to destination... SUCCESS!
Won’t you join me for these two, high-energy, information-packed days? Oh, and did I mention I have several awesome items to give during each session?
Sign up today as I understand from Teresa that seats are filling fast! Hope to see you there!
