What About the Customer Sales Side? How Does Their Pay Stack Up?

What about the Customer Sales Side? How Does Their Pay Stack Up?

By Beth Carroll

For starters, if we look at inside sales—whether pure hunter or a hybrid between hunter and farmer who is supposed to find and grow a new customer—we see a pretty different salary picture for entry-level positions compared to the carrier-sales side. Notice how some locations tend to not use a salary at all?

Figure 1: Inside Sales/Hybrid Hunt & Manage Existing Shippers, Entry Level Median Salaries

Data is based on the 2019 TIA Compensation Survey reflected pay data from more than 13,000 incumbents for the year 2018 using the medians of actual employee pay data, not self-reported company averages.

And what about if we look at total compensation for the most experienced customer sales reps out there? Hold onto your hats and hello, Florida!

Figure 2: Inside Sales/Hybrid Hunt & Manage Existing Shippers, Total Comp 5+ Years of Experience

Data is based on the 2019 TIA Compensation Survey reflected pay data from more than 13,000 incumbents for the year 2018 using the medians of actual employee pay data, not self-reported company averages.