Mentoring Program

This month, we asked if members would be interested in establishing a mentoring program for rental center employees, and if they would be interested in being a mentor or mentee. If you have additional ideas for surveys for CRA members, please send your request to CRA at Info@CalRental.org.

1. What type of business do you have?
Rental Center: 68% (19 responses)
Vendor:32% (9 responses)

2.Would you be interested in being a mentor in the CRA?
Yes: 60% (9 responses)
No: 40.00% (6 responses)
Additional comments:
1. Already got one.
2. Time permitting, would like to be able to give it 100% if I did.
3. As a Manufacturer's Representative, to help understand what we do for a Rental Company and supporting cast too for a Manufacturer.
4. I will help with new members. CRA is Best.
5. I'm too old and too tired!

3. What do you feel are your strongest qualities that you could share with your mentee?
1. Customer Service, Customer Perspective, Sales Process
2. Hopefully, a guide to vendor/consumer relationship, importance of quality goods.
3. Forty plus years in the rental business. Customer service, equipment service, security, inventory, so many things you learn over the years.
4. Industry Knowledge and Expertise
5. Customer service. Happy employees.
6. Age and experience.
7. I spent 14 years working with ARA Hall of Famer Mike Watts as a region manager, learning directly from him the importance of mentorship, people and integrity, as well as own my own rental company now that is growing and successful. Started the industry with Hertz in 1995 and have worked for a CAT dealer so I have seen all types of cultures and I benefited from mentors and have spent my career trying to pass on what has helped me.
8. 39 years of experience with equipment and selling to rental companies.
9. Looking for young rental people to really get into the rental business learning the real way to help customers to get their jobs done.
10. Experience.
11. Knowledgeable product representative with a decade of sales experience. Understand both rental and dealer side. Eager to learn every facet of our industry.

4. Would you be willing to be paired with a mentee or would you want to choose your mentee?
Paired with a mentee: 55% (6 responses)
Choose my mentee: 45% (5 responses)
Additional comments:
1. I’m still very busy being a GM, doing every day rental business.
2. Would not matter, as long as they have passion.

5. Would you be interested in sitting on a panel for mentor/mentee relationship discussions?
Yes: 69% (9 responses)
No: 31% (4 responses)
Additional comments:
1. There are probably better applications. Or owner.
2. Too busy with travel.
3. Maybe.
4. However, this year it may not be possible, with business growth and running lean staffed, I have little time.
5. Trade Show set up for CRA Training!!!

6. As a mentor how would you prefer to meet with your mentee? (Select all that apply.)
In person meeting: 83% (10 responses)
Zoom Call: 33% (4 responses)
Phone/Conference Call: 42% (5 responses)
Additional comments:
1. I’m old school and want personal interaction with the professionals I deal with.
2. Old Guy first Rental Center Concord 1997.

7. Do you have anyone within your business that could benefit from having an outside mentor?
Yes: 73% (8 responses)
No: 27% (3 responses)
Additional comments:
1. Possibly.
2. Never stop learning.

8. Would you be willing to send potential mentees to the Rental RallyTradeshow for a round table discussion?
Yes: 82% (9 responses)
No: 18% (2 responses)
Additional comments:
1. Limited time, budget & staff

9. What qualities would you want the mentor to possess for your potential mentee?
1. Listening, Solution Provider, Customer Service.
2. Benefits of the CRA and maintaining customer relations.
3. Rental and Business experience.
4. Rental Industry knowledge for air tools.
5. Honest and genuine real life sharing of experiences and situations. The ability to get a mentee to see beyond the obvious.
6. Treat people the way you want to be treated. Understand knowledge of the business and trends of manufacturing.
7. Curiosity and a good work ethic.
8. Wealth of knowledge within our industry. Knows current industry well and can forecast market updates. High communication skills, with leadership qualities.

10. As a mentee how would you prefer to meet with your mentor? (Select all that apply.)
In person meeting: 91% (10 responses)
Zoom Call: 36% (4 responses)
Phone/Conference Call: 36% (4 responses)
Additional comments:
1. Better in person.

11. Would you like someone from California Young Rental Professionals (CYRP) to contact you?
Yes: (6 responses)

12. Additional survey Ideas:
1. Thank you.
2. State the objective in advance for the topic of the survey. Brief overview.