The Dish


FRESH CATCH – Razzoo’s Cajun Café and Tricky Fish Take a Nuanced Approach to Southern Seafood

Learn about the new processes that the facilities team has established to decrease repair times and consolidate work orders, and see how Razoo’s Cajun Café and Tricky Fish are looking forward to growing in the future.

Click here to read more.



Join your fellow RFMA Restaurant members for a Restaurant Roundtable Discussion and Working Lunch in Denver, CO

When: Friday, July 13th

Where: Red Robin Corporate Office


10:00AM-12:00AM Roundtable Discussion
Topics: R&M Cost Controls, Equipment Training for Operations, and Water Management
12:00AM-1:00PM Working Lunch 


Click here to register now! 


Thank you to our 2018 Roundtable Sponsor!

Kason Industries
RFMA Tip of the Week

A recent survey revealed that 98 of restaurant industry professionals agree that restroom cleanliness in a dining area impacts customer satisfaction.

Federal Heath Sign Company
Federal Heath provides reliable and cost-effective maintenance for exterior signs and lighting. Our service programs are designed specific to each customer, creating the perfect fit for any requirements. We offer unparalleled, five-star customer service and fast response nationwide. For over 117 years companies have trusted us with their brand identity needs. All signs point to Federal Heath.
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Top Industry News

A proposal goes before the Santa Monica City Council tomorrow evening, and its approval could change the way city-leased restaurants operate. Its approval will require any restaurant located on city property to sign Labor Peace Agreements or LPA, which makes it easier for employees to unionize.

Fast Casual
Most restaurants can depend on fairly predictable sales fluctuations throughout the year with higher traffic on some days, lower on others. In the summer, the game changes — especially for restaurants with big patios and outdoor spaces. 

Efficiency and effectiveness are not the same thing. Efficiency is defined as the ability to accomplish something with the least amount of wasted time, money, and effort or competency in performance. Effectiveness is defined as the degree to which something is successful in producing a desired result; success. Managers need to appreciate the way each affects an organization.

Fast Casual
The way people decide where to eat has changed. Take for instance that 68 percent of consumers either search by cuisine or food item, rather than by restaurant name. For a restaurant to succeed in this new landscape, let alone thrive, it's essential to have a strong search presence and to attract consumers in their micro-moments of need. The following are a few ways restaurants can ensure their online customer experience is optimized for the intelligent future.