Holiday travel season is here, and many regions will also face winter weather challenges. Is your communications center ready for the call surges that can overwhelm operations?
Aurora911 implemented Driver Exchange 9-1-1, a digital self-reporting tool for property-damage-only crashes, to handle high-volume periods when officers prioritize injury crashes.
Key Results:
- Reduced telecommunicator workload during peak periods
- Kept emergency lines clear for high-priority calls
- Improved officer availability for life-threatening incidents
- Faster citizen service during stressful situations
- No-cost solution - yeah, the cost is really $0
Whether your center faces holiday traffic surges, weather-related incidents, or other high-volume periods, this peer-tested solution can help maintain service quality.
