Maximize your educational experience at APCO 2025 and purchase the session recordings! For just $100, you'll get access to all 132 professional development sessions at APCO 2025. Earn CEU credits and experience all the education offered during the conference whether you are attending in person or unable to join us this year.
Purchase today
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Get ready for APCO 2025 with exclusive conference gear! This year’s apparel line-up has something for everyone—from commemorative items to fan favorites. This year's collection features merch such as:
- The official APCO 2025 conference shirt!
- Limited-edition 90th anniversary apparel honoring APCO's founding in 1935
- APCO logo socks
- Challenge coins
- CPE and RPL graduate shirts
Pre-order now and choose onsite pickup to be entered into a special giveaway. Three lucky winners will receive one free item of their choice from the store!
Shop now
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Emergency communications centers are implementing APCO IntelliComm to provide a customizable triage solution that fits a wide range of operational needs. Designed to integrate with existing workflows, the platform supports medical, fire and law enforcement call handling without disrupting agency routines. The technology’s adaptable features make it effective in both urban and rural settings, helping agencies of all sizes improve response efficiency. See a live demo at APCO 2025 or schedule an online demo now to see how IntelliComm can help your agency operations.
Learn more
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The following agencies recently received Agency Training Program Certification, a Project 33® Initiative, from APCO International:
- Metro Emergency Communications, Utah (April)
- Allen Communications, Texas (April)
- Hanover County Public Safety Emergency Communications Department, Virginia (April)
- Office of Unified Communications, Washington, DC (April)
- South Metro Fire Rescue, Colorado (April)
- George Fire Protection District Communications Division, Louisiana (April)
- Washington State Patrol, Washington (April)
- Denton Public Safety Communications, Texas (April)
- Yellowhead County 911, Canada (April)
- Charlotte Fire Communications, North Carolina (May)
- Charleston County Consolidated Emergency Communications Center, South Carolina (May)
- Durham Emergency Communications Center, North Carolina (May)
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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We still have available volunteer positions for APCO 2025. For every four hours you volunteer, you'll receive one complimentary day pass to APCO 2025! You are also eligible to purchase reduced price day passes for the other days of the conference. Volunteers will receive an official APCO 2025 Volunteer T-shirt and a one of a kind behind-the-scenes experience of APCO’s Annual Conference & Expo!
Sign up today
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Akron.com
The English labrador was paired with SECC’s Nicole Vaughn who trained for a week on how to look after Archie in an emergency communications center setting.
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Fox 11 News
The agency received almost 11,000 9-1-1 hang-ups last year, the director of public safety communications said.
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Governing
After hiring additional public safety telecommunicators, the average time that callers had to wait on the line was six seconds, down from 19 seconds in May 2023.
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Fox 29
The police department used the call to explain to the public when people should and shouldn’t call 9-1-1.
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Improve your skills in emergency communications. Register for an upcoming APCO Institute course. See more course dates at apcointl.org/courses.
EMD, Fire Service and Law Enforcement Communications
Supervisory/Management Training
Specialized Training
Communications Center Operations
Health & Wellness
View the full course calendar
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