APCO International thanks the Major County Sheriffs of America (MCSA) for its recent letter to U.S. Reps. Norma Torres, Brian Fitzpatrick and U.S. Sens. Amy Klobuchar and Marsha Blackburn supporting the 9-1-1 Saves Act, and the inclusion of its provisions in the Enhancing First Response Act. Megan Noland, executive director of MCSA, noted in the letter that “we deeply value the critical role public safety telecommunicators play in protecting the public and ensuring the safety of our deputies.” APCO looks forward to continued collaboration with MCSA as this important legislation advances through the House and Senate.
Read the letter
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Help us pick which of these three will be the winning design worn by all attendees at our annual conference this July. Voting closes May 15 at 11:59 p.m. ET.
Vote today
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Thursday, May 15, is the deadline to apply for Class 19 of APCO’s Certified Public-Safety Executive (CPE) Program. Join other CPE graduates who are leading the way in emergency communications.
Learn more and apply
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Contribute to improving and creating public safety standards by joining an APCO Standards Working Group. We need your industry knowledge and expertise! We are seeking volunteers to fill the following four working groups:
The deadline to sign up is May 31.
Learn more
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ECC Leadership & AI: Smarter Decision-Making for a Stronger 9-1-1 Center
Thursday, May 15 | 1:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Sponsored by Eventide Communications
Join us next Thursday, May 15, for a webinar discussing AI benefits and how to find the right tools for your team. A panel of AI industry research experts will provide a clear framework for understanding AI, share real-world ECC applications and offer strategies for integrating AI to empower both supervisors and frontline staff. Join us for this webinar and gain the confidence to make informed decisions that strengthen your 9-1-1 center.
Register
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Learn the vital knowledge, skills and abilities needed to become a certified communications center manager. APCO’s Communications Center Manager (CCM), 1st Edition course equips current and aspiring ECC managers with the vital knowledge, skills and abilities needed for success and certification. This comprehensive training covers essential leadership and operational topics, including managing ECC operations, quality control, liability issues and more. Available in the APCO Virtual Classroom on June 16-18, or as an online course from May 21 - June 24 or June 18 - July 22.
See all course dates
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WLKY
Martyna Wohner stayed on the phone with the trucker for 18 minutes until fire rescue crews reached him inside the cab of the truck.
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WCIA.com
Cheyenne Temples will receive a three-bedroom home from Habitat for Humanity.
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Davie County Enterprise-Record
Ryan Hepler guided the couple through the steps to give birth and later met baby Levi when the couple brought him to the emergency communications center.
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KSN.com
The sheriff’s office posted a letter of commendation for Chelsey D’Albini who “effectively balanced the critical tasks of fielding a high volume of emergency calls and dispatching the appropriate emergency resources.”
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Today
The quadruplets chatted with a public safety telecommunicator until their mother could recover the telephone.
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The APCO Institute offers a variety of courses to choose from to improve your skills and earn CDEs needed for recertification. The following courses have open seats available:
APCO Virtual Classroom Courses
Online Courses
In-person Courses
More course topics and dates are available. See the training schedule.
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