Start planning to share your knowledge at APCO 2024 in Orlando, Florida, this August. We're looking for speakers who can give informative one-hour presentations in the following areas:
- Communications Center Management
- Cutting Edge Developments
- Cybersecurity for Public Safety Communications
- Emergency Preparedness, Response & Situational Awareness
- Frontline Telecommunicator
- FirstNet: Transforming the Future of Emergency Communications
- Leadership Development
- NG9-1-1 & Emerging Technologies
- Radio & Wireless Communications Technologies
- Wellness in the Emergency Communications Center
Read through the call for speakers FAQs to learn more about the process, then submit your proposal by December 13.
|
Gain insights into stress and trauma management at the one-day 9-1-1 Wellness Summit and learn how these factors impact you and your team. Instructors will discuss various ECC-specific strategies to improve personal and team health, including:
- Creating physical spaces for peace
- Best practices for peer support programs
- Building a culture that supports wellness
- How to actually DO the things that improve wellness
- And more
The Summit takes place February 6, 2024, in Atlanta. Register now.
|
On October 27, APCO filed comments with the Pipeline and Hazardous Materials Safety Administration (PHMSA) regarding proposed rules to notify emergency communications centers (ECCs) of rail incidents involving hazardous materials. PHMSA proposed to require railroads to maintain an electronic database containing information on the hazardous materials being transported by train and, in the event of an accident, push this information out to emergency responders within a 10-mile radius.
In comments, APCO highlighted the importance of promptly notifying ECCs of rail incidents involving hazardous materials and suggested that notification be completed by calling 9-1-1. APCO also recommended that railroad operators maintain appropriate contact information for ECCs along their routes. Finally, APCO cautioned against relying solely on ECCs to share information with first responders via an app or other technologies and noted that, until Next Generation 9-1-1 is achieved nationwide, ECCs will have varying technical capabilities to push out information to other responders.
|
On October 27, APCO met with representatives of the Federal Communications Commission’s Public Safety and Homeland Security Bureau to discuss the FCC’s proposed rules to facilitate Next Generation 9-1-1. APCO explained the public safety community’s objectives for NG9-1-1 and offered several recommendations. For example, the FCC should require interoperability between 9-1-1 service providers to facilitate the transition to NG9-1-1 and support public safety. APCO also encouraged the FCC to evaluate the role of emerging over-the-top solutions for delivering multimedia such as live video from 9-1-1 callers to ECCs. These solutions are still being explored but are changing the way the 9-1-1 community thinks about achieving NG9-1-1, and they likely have implications for the FCC’s regulatory approach. A letter describing the meeting can be found here.
|
On December 8, 2022, Communications Operators Dillan Sutton, Krysten Keeney, Brittany Stroud and Justin Davis handled an incident that escalated quickly and required extensive teamwork. Communications Operator Davis received a phone call from the Butler County Sheriff’s Office reporting shots fired. The information Davis was working with was limited, to say the least. The only thing heard was screaming over the radio and a report that shots had been fired. Davis was then advised that a deputy was down, and based on everything he knew at that moment, the scene was not secure.
Read more
|
Forbes
AI-powered systems can quickly identify types of calls, where they are originating from and a caller's first language to serve them more quickly.
|
The Hamilton Spectator
Daniel Morris received the police’s member of the month award for his work finding the boy who had been missing for eight hours.
|
The Denver Gazette
Middle schoolers got a taste for real 9-1-1 calls thanks to a program by the Denver Police Museum that introduces students to law enforcement jobs.
|
Albert Lea Tribune
Lisa Rippentrop was recognized for calming a frantic mother whose 2-year-old had fallen down the stairs and stopped breathing. Rippentrop quickly dispatched first responders to the scene.
|
Several topics are open for registration. Click a course to see all upcoming dates scheduled:
View all courses
|
|
| |
|
