NICE
PSC eNews Weekly
Friday, September 1, 2023

APCO is seeking working group members to revise the APCO ANS Multi-Functional, Multi-Discipline Computer Aided Dispatch (CAD) Minimum Functional Requirements standard. The revision and redesignation of this standard provides public safety agencies with tools to assist them in planning and preparing a Request for Proposal (RFP) accurately meeting the needs of their emergency communications center (ECC).

All interested persons should complete the online application at Join a Working Group. The deadline to sign up is October 1
Read more

 

September 20 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Sponsored by Hexagon
Register

Cloud adoption is on the rise in emergency communications centers across the U.S., but is it right for your agency? In this webinar, Leah Hornacek, Hexagon sales manager and a former 9-1-1 deputy director, will share the benefits of moving to the cloud to help you determine if it’s the right approach for your agency.

 

The Cybersecurity and Infrastructure Security Agency (CISA) and Federal Bureau of Investigations (FBI) published a Joint Cybersecurity Advisory (CSA) this week to provide guidance to critical infrastructure on specific indicators of compromise (IOCs) for QakBot-related activity. QakBot was originally used as a banking trojan to steal banking credentials. In most cases, QakBot was delivered via a phishing campaign with malicious attachments or links. OakBot has grown to deploy various types of malware, Trojans and ransomware that target multiple government services, including emergency services. This CSA provides several IOCs and mitigation strategies for ECCs to implement. 
Read more

 
Comtech Telecommunications Corp.
EFJohnson
Industry News
Cronkite News
At the Phoenix Fire Department’s emergency communications center, Arizona Gov. Katie Hobbs celebrated the new law that covers therapy for incidents including “visually or audibly” witnessing a person’s death.
 
The Kansas City Star
Lara Hancock guided the delivery that came three minutes after the call to 9-1-1.
 
KSDK
The county is 10 telecommunicators short of its full complement of 44.
 
WBAL TV 11
The system allows telecommunicators to easily take 9-1-1 calls remotely and relay them for dispatching.
 
Eventide Inc
Silent Key
Tiffany Nicole Gibbs, assistant communications supervisor, Orange County (North Carolina) Emergency Services, passed away August 22. Gibbs, 40, of Burlington, was a North Carolina APCO member.
 
Training Schedule Update

This October, APCO offers comprehensive cybersecurity training developed specifically for emergency communications centers. The courses are conducted by cybersecurity experts and industry professionals on the issues and solutions for cybersecurity threats to your agency and specific training on how to safeguard your emergency communications center. The two courses are on-site in Daytona Beach, Florida, at APCO headquarters. Register to reserve your seat now.

Course 1 Date: October 24 | Worth 8 CDEs
Cybersecurity Fundamentals for the ECC

Course 2 Dates: October 25 - 26 | Worth 16 CDEs
Intermediate Cybersecurity Principles for the ECC 

 
SoftWright LLC
 
OnStar
Training | Services | Technology | Advocacy | Community | Membership

 

Advertise

We would appreciate your comments or suggestions.
Your email will be kept private and confidential.