Fifteen emergency communications leaders from across the country recently earned the Certified Public-Safety Executive (CPE) designation after completing the culminating course, a two-week capstone seminar at APCO headquarters in Daytona Beach, Florida. The CPE Program is the only executive leadership program focused specifically on the public safety communications profession. It consists of two 12-week online courses in addition to the 10-day capstone seminar. A graduation luncheon and ceremony were held to recognize each of the graduates.
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There's still time to register for APCO 2023! We're about 10 days away from the conference, and we hope you will join us in Nashville!
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FFX Now
Fairfax County’s (Virginia) Department of Public Safety Communications recently added six new call takers, and nine more recruits are undergoing 10 weeks of classroom training at the Public Safety Communications Training Academy.
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KBTX
Public safety telecommunicator Austyn Roach successfully coached a woman through CPR after her husband became unresponsive.
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NBC 29
A state grant will allow Charlottesville-UVA-Albemarle Emergency Communications Center to direct higher pay toward current and newly recruited public safety telecommunicators.
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13 WIBW
Public safety telecommunicator Brenda Dill fielded a call in which a woman was experiencing contractions two minutes apart and helped the mother deliver her baby before EMTs arrived.
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Three Dutch security analysts discovered five vulnerabilities in a police radio standard called Terrestrial Trunked Radio (TETRA) developed by the European Telecommunications Standard Institute (ETSI). This standard has been used since the 1990s and is used globally by law enforcement, militaries, critical infrastructures and industrial control systems (ICS).
These newly discovered TETRA vulnerabilities allow for real-time decryption, harvest-now-decrypt-later attacks, message injection, user deanonymization or session key pinning. Some vendors have deployed software patches to protect against these vulnerabilities. It is unknown how many vendors are using the TETRA standard for U.S. emergency communications. ECCs are encouraged to contact their vendors to determine impacts and if mitigations are in place.
Read more about these vulnerabilities.
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Space is available in the upcoming virtual, online and in-person emergency communications courses at the APCO Institute. Earn CDEs while continuing your professional development. Browse the course catalog to see all the training the APCO Institute offers.
Virtual Classroom Courses
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Online Courses
- Comprehensive Quality (8/2 - 9/5) 16 CDEs
- Active Shooter for Public Safety Communications, 2nd Edition (8/16 - 9/5) 8 CDEs
- Customer Service in Today’s Public Safety Communications (8/16 - 9/5) 8 CDEs
- Disaster Operations and the Communications Center (8/16 - 9/5) 8 CDEs
- Surviving Stress (8/16 - 9/5) 8 CDEs
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In-Person Courses Coming to Florida, Minnesota and Texas
Seats Open for Cybersecurity Training at APCO
Plan to attend the most comprehensive cybersecurity training created for emergency communications centers. The courses are in-person in Daytona Beach, Florida, at APCO headquarters. To attend the Intermediate course, students must have successfully completed the Fundamentals course.
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View the full training calendar
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