This year we asked you, our superheroes, to tell us about your sidekicks or super teams and received almost 100 entries. Now the voting is about to close, so scroll through the entries and “like” your favorites to give them a chance to win $100 to treat their ECC. While you’re on the site, check out the news stories recognizing public safety telecommunicators. We hope you had a good NPSTW 2023, and we appreciate all that you do!
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The Pilot
U.S. Rep. Richard Hudson said he wants to ensure that public safety telecommunicators “have the best tools possible so they can very quickly respond to the crisis in the community.”
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To honor public safety telecommunicators during NPSTW 2023, the National Center for Missing & Exploited Children (NCMEC) shared these successes.
Rutland, MA, Regional Emergency Communications Center’s Outstanding Effort Helps Locate Missing Autistic Boy
St. Johns County, FL, Sheriff’s Office Communications’ Diligence and Perseverance Lead to Location of Runaway Youth
Read stories
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Fox 10 News
RapidDeploy allowed Communications Training Officer Heather Mayo to pinpoint the location of a boat as it drifted off the Florida coast, resulting in a successful rescue.
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9 ABC Cincinnati WCPO
Ohio schools have been hit repeatedly with calls to authorities claiming attacks when there were none.
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6 WJAC
Officials hope the advertising campaign will alleviate a shortfall of five positions in a current staff of 16.
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The Bulletin
Deschutes County Dispatcher A.J. Franzke guided a woman in giving CPR to her husband until emergency medical responders could arrive.
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The 9-1-1 Staffing Crisis Summit is May 17-18 in Herndon, Virginia, and features speakers in a variety of industries, as well as leaders from emergency communications who know firsthand the challenges you face.
- Sharon Weinstein, a global thought leader in the healthcare space, brings three decades of senior executive experience to the table.
- Kim Turner is President of Kim Turner, LLC. She has served as a law enforcement professional for three decades as a police officer, 9-1-1 administrator, and business owner.
- Amber Clayton is the Senior Director of Knowledge Center Operations at the Society for Human Resource Management (SHRM).
- Neha Rajebhosale is the Practice Director for the Ritz-Carlton Leadership Center
- Also featured are leaders from Aurora911 and Pitkin County Regional Emergency Dispatch Center in Colorado, Orland Central Dispatch in Illinois, and many more of your peers.
Visit the website to check out the full speaker line-up and program.
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May 15 is the last day to submit an application for Class 15 of APCO's Certified Public-Safety Executive (CPE) Program. This highly regarded professional development program is designed for emergency communications and public safety officials to develop the skills needed to prepare for and lead the way into the future of emergency communications. Learn more
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On April 12, a bipartisan resolution – a formal expression of the opinion of members of Congress – was introduced in the House of Representatives supporting the goals and ideals of National Public Safety Telecommunicators Week (NPSTW). The resolution was introduced by Reps. Norma Torres, D-Calif., and Brian Fitzpatrick, R-Pa., and supported by Reps. Richard Hudson, R-N.C., Anna Eshoo, D-Calif., and Shontel Brown, D-Ohio. The resolution recognizes the important and lifesaving work performed by public safety telecommunicators in the United States.
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On April 13, APCO filed comments with the Federal Communications Commission (FCC) regarding a new approach to the 4.9 GHz band. In January, the FCC adopted rules that reaffirmed that the 4.9 GHz band’s primary purpose should remain public safety communications and adopted a framework in which a band manager will be selected to coordinate sharing spectrum with non-public safety entities on a secondary basis. The FCC sought comment on proposals for implementing this new framework. In comments, APCO recommended ways to ensure public safety use of the band is fully protected, including retaining priority and preemption rights over non-public safety users, while taking a reasonable approach to sharing the band.
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This week, Federal Communications Commission Chairwoman Jessica Rosenworcel recognized National Public Safety Telecommunicators Week by attending a Massachusetts 9-1-1 award ceremony in Boston and renewing her request for the Director of the Office of Management and Budget (OMB) to fix the federal classification of 9-1-1 professionals. OMB manages the Standard Occupational Classification, which classifies 9-1-1 professionals as “Office and Administrative Support Occupations” rather than “Protective Service Occupations.” For more information about the reclassification effort, visit APCO’s SOC page.
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Offered as an online course, Communications Center Supervisor, 5th Edition is designed for prospective, new or experienced emergency communications supervisors who want to enhance their supervisory skills and knowledge. The training includes practical exercises that help students apply the lessons to their own agency policies and procedures. Worth 24 CDEs toward recertification. Upcoming course dates
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Seats are available in these upcoming online and virtual courses starting soon in the APCO Institute. Registration is open to all; APCO members receive a discount on registration.
View all upcoming courses
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