Registration is now open for APCO's new event—the 9-1-1 Staffing Crisis Summit. Join us May 17-18 in Herndon, Virginia, to explore ways to improve retention, innovate recruiting, streamline the hiring process, implement creative staffing strategies and build a culture of excellence. Members receive a $100 discount on registration.
Register now
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Kootenai Health
Public Safety Telecommunicator Jennine Whitt answered the call when a man suffered a heart attack and his wife called 9-1-1. “She kept me focused and talked me through the whole thing until the ambulance arrived,” said Sue Bache of Dover, Idaho.
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CBS 42
February 16 was the 55th anniversary of the first 9-1-1 call in Haleyville, Alabama. Officials say the state’s public safety communications system has been improving steadily since 1968.
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Government Technology
The city’s 20 public safety telecommunicators, who answered more than 250,000 calls in 2022, will see streamlined communications and faster emergency response thanks to the grant.
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WYFF 4
Seconds count when responding to a cardiac arrest, and officials say telecommunicators have sped response times for such calls by half a minute.
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Times-Reporter
Courtright was praised for exhibiting a positive attitude, ethical conduct, an enthusiastic approach to his work and maintaining a calm demeanor.
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Following APCO’s publication of legislative advocacy talking points on February 23, APCO posted a blog describing its regulatory advocacy priorities for the year. Among other things, APCO’s priorities include ensuring wireless 9-1-1 calls are routed to the correct 9-1-1 center, improving wireless 9-1-1 location accuracy, protecting public safety spectrum and improving network outage information for ECCs.
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Online courses starting in March – earn the CDEs needed for recertification. APCO members receive a discount on training.
View full course schedule
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Effective July 1, 2023, all Affidavits of Training must be submitted electronically on APCO's Training Central. APCO will no longer accept paper copies. If you need assistance, please contact us at agency@apcointl.org.
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