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| APCO 2023 Call for Speakers is still open! Apply to speak during one of our professional development tracks: 
Communications Center ManagementCutting Edge DevelopmentsCybersecurity for Public Safety CommunicationsEmergency Preparedness, Response & Situational AwarenessFirstNet: Transforming the Future of Emergency CommunicationsFrontline TelecommunicatorWellness in the Emergency Communications CenterLeadership DevelopmentNG9-1-1 and Emerging TechnologiesRadio and Wireless Communications Technologies. If selected, you'll receive one complimentary full conference registration. The deadline is December 14. Submit your proposal.  | 
 
| WMUR 9 The boy took over when his mother was unable to communicate details about her emergency.  | 
 
| The Washington Post Public safety telecommunicator Teri Clark answered her daughter’s call as she hid from an armed robber at McDonald’s.  | 
 
| 7 News WSPA Supervisor Amber Kleppe said the key to communicating with emergency callers is for public safety telecommunicators to remain calm.  | 
 
| Daily Journal Online St. Francois County Joint Communications Center in Missouri will spend up to $4.1 million on the system to improve the quality and response time of emergency services.  | 
 
| WYFF 4 RapidDeploy will help emergency communications centers communicate with people facing mental health emergencies regarding routing, communication and resource location.  | 
 
| The Emporia Gazette Lyon County (Kansas) Emergency Communications Director Roxanne Van Gundy has been chosen as a member of class 14 of APCO’s Certified Public Safety Executive program.  | 
 
| The Communications Training Officer (CTO 6) Update course is available to students and instructors certified in the CTO 5th Edition course at no cost. There are several dates still available to take the mandatory online course, and the last date it is offered will be December 28. Two versions of the updated course are available for registration: CTO 6th Edition and CTO 6th Edition Instructor.  | 
 
| Space is still available in these CALEA online courses that start in January 2023:  | 
 
| Hopkins (Minnesota) Fire Department Assistant Chief and APCO member James “Jimmy” Scanlon died November 4 after going into cardiac arrest the day before. He was 38.  | 
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