PSC eNews Weekly
Friday, October 28, 2022

There are just a few days left to register for Nexus! You won't want to miss this event that will highlight real-life scenarios to focus on the communications between 9-1-1 professionals and the citizens and responders they serve. Check out all the speakers you will hear from on November 2-3.
Register now

You also won't want to miss the 2022 Leaders Dinner, where we will honor individuals that advocate on behalf of the public safety communications industry.
Register now

Comtech Safety & Security Technologies
US Digital Designs
Industry News
Cherokee Tribune & Ledger-News
Eight public safety telecommunicators won CPR Life Saver awards for fielding 9-1-1 calls in which the patient had no pulse and telecommunicators delivered instructions that enabled the patient to arrive at the hospital with their pulse restored.
IWCE’s Urgent Communications
The Industry Council for Emergency Response Technologies supports a $15 billion measure that would upgrade the nation’s public safety communications.
Bonner County Daily Bee
Amber Lindsey has been named Public Safety Communications Director of the Year Award by the Idaho APCO Chapter.
Fox 5 Atlanta
Officials attribute brisker hiring to a new emphasis on recruiting, increased pay and an improved hiring process.
The purpose of the study is to determine the effectiveness of counseling programs currently being offered in 9-1-1 telecommunication centers and how onsite counseling programs impact 9-1-1 telecommunicators’ mental health.

This week's cyber tip of the week in honor of Cybersecurity Awareness Month is focused on the SLAM Method. Check out the video and view additional resources on the APCO website.

With an increased geopolitical threat, DHS CISA continues to encourage organizations in the U.S. to remain vigilant. Visit for more information.


Train to be a member of a tactical dispatch team. The APCO course, Fundamentals of Tactical Dispatch, explores the critical knowledge and skills for tactical dispatch and includes working together on scenarios that capture real-world experiences.

Available in the APCO Virtual Classroom December 9-10 or online December 7 – January 3.

Eventide Inc
From the Inside Pages

The call comes in just like any other emergency call. The caller needs the police because there has been a shooting. You verify the address and phone number showing on your ANI/ALI screen and start to question the caller. The caller states he killed his entire family, and if you do not send help, he will kill himself next. He is highly agitated and says he is not sure why he did this, that he wants to die and if you do not hurry, it will be too late. Officers rush to the scene, knowing they are heading into a volatile situation. Before arriving on scene, the caller gets agitated and hangs up. You now have no idea what he intends to do.
Read more

This article was originally published in the November/December 2022 PSC magazine.

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