In early 2022 a motor vehicle accident with injuries occurred in the Washington, D.C., metro area involving multiple vehicles, resulting in reports from dozens of wireless callers to 9-1-1 and dispatch of fire, EMS and law enforcement to the scene. The event led to extensive traffic congestion within the Washington, D.C., corridor with multiple victims transported to nearby hospitals with injuries.

Register for Nexus, taking place November 2-3 in Arlington, Virginia, to learn how next generation technologies will impact the response to scenarios such as this one. 

The FirstNet Authority is updating its Roadmap. This 2023 Roadmap Progress Update will include focused outreach and research conducted since the last Roadmap published in 2020, as well as a public safety survey and targeted public safety decision-maker interviews. The Roadmap survey is a short 10-12 minute set of questions intended to elicit public safety’s current and future communications challenges and needs. Please complete the survey by Friday, October 7.
Take the survey

Leveraging Automated Dispatch Alerting to Address Workload and Staffing Challenges
October 11 | 1:00 p.m. ET
Sponsored by U.S. Digital Designs

This webinar will discuss automated dispatch alerting and how it can help reduce public safety telecommunicator workloads and improve response times.

Communications Challenges and Solutions for School Response
October 19 | 1:00 p.m. ET
Sponsored by SchoolSAFE

This webinar will explore what is and is not true interoperability, the importance of incident command for school leadership and examples of tools to help guide schools and districts’ learning to improve their response.

The public safety communications industry is facing critical staff shortages across the nation. The APCO course Public Safety Communications Staffing and Employee Retention provides innovative ideas and solutions to address this industrywide issue. Takeaways from the course include over 300 tips, guidelines and effective practices to implement at your agency on subjects ranging from creating effective shift schedules, candidate recruitment and maintaining staff. The next online course begins on October 19.
Learn more

Worth 8 CDEs

• Crisis Negotiations, 2nd Edition (Virtual) 10/4
• Cybersecurity Fundamentals for the ECC (Virtual) 10/11
• Bullying and Negativity in the Communications Center, 2nd Edition 10/12 - 11/1
• Surviving Stress 10/18/22 – 11/8

Worth 16 CDEs

• Comprehensive Quality 10/12/22 - 11/15
• Fundamentals of Tactical Dispatch (Virtual) 11/9-10

Worth 24 CDEs

• Communications Training Officer, 6th Edition 9/28 - 11/1
• Communications Center Supervisor, 5th Edition 10/12 - 11/15

Worth 32 CDEs

• Emergency Medical Dispatch, 5th Edition, Version 4   11/9 - 12/20
• Fire Service Communications, 2nd Edition (Virtual)  11/15-18

Worth 40 CDEs

• Public Safety Telecommunicator 1, 7th Edition 9/28 - 10/25

View full schedule

Fighting Fire with 5G: T-Mobile 5G Powers Pano AI Wildfire Detection System

Fugro and RapidSOS improve emergency response with 3D mapping technology