PSC eNews Weekly
Friday, August 5, 2022

We've got a great program planned, and there's still time to pre-register and avoid the lines.

If you are already registered, now is a great time to download the app, check out the schedule at a glance and professional development sessions, and start putting together your schedule.

Follow APCO on Facebook, Twitter and Instagram throughout the conference for the latest updates. We're hosting our first-ever social media takeover over on Instagram throughout the conference. Check out our conference for a look into APCO 2022 from an attendee's perspective. Thanks again to Nonie McCandless of  Douglas County 911 Emergency Services.

Comtech Safety & Security Technologies

Tri Com Central Dispatch, Illinois, has received APCO Agency Training Program Certification, a Project 33® Initiative. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). 
Read more


The deadline has been extended to August 15 to join a working group for the revision and redesignation of the standard to identify the recommended minimum components of a Quality Assurance/Quality Improvement (QA/QI) Program within an Emergency Communication Center (ECC). APCO is looking for a well-balanced group that will include contributions from training, technical and operational subject matter experts from the public safety communications realm.
Learn more

Eventide Inc
Silent Key
APCO life and senior member RoxAnn Brown passed away July 27 in Mt. Juliet, Tennessee, according to friend and APCO life member Nicole Pianalto.
Industry News
Carroll County, Illinois, spent $250,000 to improve software and furniture to make it easier for public safety telecommunicators to do their jobs.
Public safety telecommunicator Chris Cook guided the wife of a man who had stopped breathing through CPR.
Fox 17
Officials say the agency is down 11 people from full staffing and that maintaining the current property tax intake accounts for 45% of the staffing budget.
Training Schedule Update

Training opportunities are available at the APCO Institute to earn CDEs by participating in instructor led, interactive and engaging training in the APCO Virtual Classroom. Upcoming courses include:

  • Emergency Medical Dispatch, 5th Ed., Version 4 (32 CDEs) | August 23-26
  • Public Safety Telecommunicator 1, 7th Edition - Canada (40 CDEs) | September 12-16
  • Law Enforcement Communications, 1st Edition (32 CDEs) | September 13-16
  • Public Safety Telecommunicator 1, 7th Edition (40 CDEs) | September 26-30
  • Cybersecurity Fundamentals for the ECC  (8 CDEs) | October 11

Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)
August 17 - September 6

Communications Center Supervisor, 5th Edition (24 CDEs)
August 17 - September 20

Communications Training Officer, 6th Edition (24 CDEs)
August 17 - September 20

CALEA Campus Security Accreditation Manager
August 17 - October 11

CALEA Public Safety Training Academy Accreditation Manager
August 17 - October 11

Customer Service in Today's Public Safety Communications (8 CDEs)
August 17 - September 6

Disaster Operations and the Communications Center (8 CDEs)
August 17 - September 6

Law Enforcement Communications (32 CDEs)
August 17 - September 27

Crisis Negotiations (8 CDEs)
August 24 - September 13

Surviving Stress (8 CDEs)
August 24 - September 13

View full course schedule

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