APCO Commercial Advisory Council (CAC)/Silent Key Scholarship Program recently awarded 98 APCO members scholarship funds for training opportunities with the APCO Institute. Close to $80,000 was awarded to emergency communications professionals of all levels providing training and professional development program opportunities.
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APCO headquarters is expanding! The APCO Board of Directors at its June 1 meeting unanimously approved a facility expansion plan for the headquarters in Daytona Beach, Florida. The Board authorized an amount not to exceed $1,656,000 for a 4,700 square foot addition onto the east side of the existing building to allow for additional offices, meeting rooms, and a doubling of the existing conference and training room space. The project will be undertaken in two phases and will be completed by December 31, 2023.

Wednesday, June 22 | 1:00 - 2:00 p.m. ET
Free for all; worth 1 CDE

APCO recognizes that emergency communications centers are struggling with staffing and retention and is offering this webinar to address some of these issues.
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The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:

• South Metro Fire Rescue
• Alaska State Troopers

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.

Start June 15:  

• Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)
• Comprehensive Quality (16 CDEs)
• Customer Service in Today's Public Safety Communications (8 CDEs)

Start June 29:

• Disaster Operations and the Comm Center (8 CDEs)
• Emergency Medical Dispatch Manager (8 CDEs)
• Fundamentals of Tactical Dispatch  (16 CDEs)

Instructor Courses Starting June 22 and Worth 40 CDEs Each:

• Communications Training Officer, 6th Ed., Instructor
• Emergency Medical Dispatch, 5th Ed., Version 4, Instructor
• Fire Service Communications, 2nd Ed., Version 1, Instructor
• Law Enforcement Communications, 1st Ed., Instructor
• Public Safety Telecommunicator 1, 7th Ed., Instructor

View all upcoming courses