PSC eNews Weekly
Friday, June 10, 2022

APCO Commercial Advisory Council (CAC)/Silent Key Scholarship Program recently awarded 98 APCO members scholarship funds for training opportunities with the APCO Institute. Close to $80,000 was awarded to emergency communications professionals of all levels providing training and professional development program opportunities.
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Comtech Safety & Security Technologies

APCO headquarters is expanding! The APCO Board of Directors at its June 1 meeting unanimously approved a facility expansion plan for the headquarters in Daytona Beach, Florida. The Board authorized an amount not to exceed $1,656,000 for a 4,700 square foot addition onto the east side of the existing building to allow for additional offices, meeting rooms, and a doubling of the existing conference and training room space. The project will be undertaken in two phases and will be completed by December 31, 2023.


Wednesday, June 22 | 1:00 - 2:00 p.m. ET
Free for all; worth 1 CDE

APCO recognizes that emergency communications centers are struggling with staffing and retention and is offering this webinar to address some of these issues.


The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.

Eventide Inc
Industry News
Officials recommend that residents use the CodeRED app to check for power outages instead of calling 9-1-1, which ties up emergency resources.
Since starting in August, about 76% of Delphina Rojo’s emergency calls have resulted in a mental health response rather than a police officer.
Fox 5 Atlanta
The agency is promoting advice for the public to avoid overwhelming public safety telecommunicators with unnecessary 9-1-1 calls.
Carbyne allows callers to send smartphone video and shows public safety telecommunicators their location on a map.
ABC 15 News
Susanna Lyons was recognized for supporting colleagues as a training officer and mentor.
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