June 22 | 1:00 - 2:00 p.m. ET Free for all; worth 1 CDE
APCO recognizes that emergency communications centers are struggling with staffing and retention and would like to offer a webinar to address some of these issues. In this webinar, APCO staff and ECC personnel will describe tools for measuring performance and staffing needs. Analyzing your ECC’s performance and staffing needs is helpful for requesting funding for additional positions, justifying hiring and retention bonuses, and reporting positive performance to leadership and the public. Register
DALLAS—A national quality improvement project led by the National EMS Quality Alliance (NEMSQA) has enlisted 50 diverse EMS agencies to participate in the Lights and Siren (L&S) Collaborative to improve the safety of EMS response and transport.