PSC eNews Weekly
Friday, May 6, 2022

Don’t miss out on the next APCO Certified Public-Safety Executive (CPE) Program (Class 13), which begins in July. Applications are due by May 15.
Apply Now

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

Improving Emergency Communications Resiliency
May 16 | 1:00 - 2:00 pm ET
Free for all; no CDEs will be offered

Attend this webinar to learn about the role of the FCC in ensuring network resiliency and perspectives from state and local 9-1-1 leaders.

Closing the Gap in Emergency Response Time
May 24 | 1:00 - 2:00 pm ET
Free for members; $59 for non-members. Worth 1 CDE
Sponsored by Everbridge

Attend this webinar to learn how to close the gap in your emergency response time with real-time data at your fingertips.



Cybersecurity Fundamentals for the ECC will be held on June 16 in the APCO Virtual Classroom. Topics will focus on the anatomy of a cyberattack, signs of an ongoing cyberattack and mitigation techniques. Designed for all levels of emergency communications professionals. Worth 8 CDEs.


The deadline has been extended to participate in a working group for the upcoming standard, Common Computer Aided Dispatch (CAD) Public Safety GIS Identifiers. All interested persons should complete the online application and indicate their preference for this working group at the Working Group sign-up page by May 29.


Diana Garcia is a telecommunications engineer with over three decades working in public safety communications with the California Office of Emergency Services. For the past 10 years, Diana has been providing frequency coordination and licensing services for the State of California. Prior to that, she was involved in radio system integration, which encompassed requirements analysis, specification development, equipment procurement, infrastructure configuration, testing and installation, and subscriber radio programming.

Eventide Inc
Industry News
The Yorkshire terrier named Bug was rescued from a hoarder and now helps relieve stress for public safety telecommunicators in their ECC.  
Tap Into
Public safety telecommunicator Shaunte Reid received the annual award for her leadership and compassionate service to the community.
Spectrum News 13
The counselor will field calls with the goal of getting immediate professional help to those who need it and reducing the number of responses by law enforcement.
KOAA News 5
The birth of the twins was public safety telecommunicator Courtney Zohrlaut's third time guiding a delivery during her career. 
Local 12
Public safety telecommunicator Aaron Daulton walked the teen through chest compressions until EMS arrived on the scene.
Training Schedule Update

Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)
5/11/2022 - 5/31/2022

Customer Service in Today's Public Safety Communications (8 CDEs)

Fundamentals of Tactical Dispatch (16 CDEs)
5/11-31/ or 5/12-13 (APCO Virtual Classroom)

Emergency Medical Dispatch, 5th Edition, Version 4 (32 CDEs)
5/11 - 6/21 or 5/25 - 7/5

Communications Training Officer, 6th Edition (24 CDEs)
5/18 - 6/21

Comprehensive Quality (16 CDEs)
5/18 - 6/21

View all courses

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