PSC eNews Weekly
Friday, April 22, 2022

DHS Cybersecurity and Infrastructure Security Agency (CISA) has released an Alert (AA22-110A) titled, “Russian State-Sponsored and Criminal Cyber Threats to Critical Infrastructure.” Evolving intelligence indicates that the Russian government is exploring options for potential cyberattacks. Recent Russian state-sponsored cyber operations have included distributed denial-of-service (DDoS) attacks, and older operations have included the deployment of destructive malware against the Ukrainian government and critical infrastructure organizations. Some cybercrime groups have recently publicly pledged support for the Russian government. These Russian-aligned cybercrime groups have threatened to conduct cyber operations in retaliation for perceived cyber offensives against the Russian government or the Russian people. Some groups have also threatened to conduct cyber operations against countries and organizations providing material support to Ukraine. Other cybercrime groups have recently conducted disruptive attacks against Ukrainian websites, likely in support of the Russian military offensive.

This alert provides guidance and information on an overview of Russian state-sponsored cyber operations and commonly observed tactics, techniques and procedures (TTPs). Cybersecurity authorities urge critical infrastructure network defenders to prepare for and mitigate potential cyber threats (including destructive malware, ransomware, DDoS attacks, cyber espionage, etc.) by hardening their cyber defenses and performing due diligence in identifying indicators of malicious activity. Refer to the mitigations section of this advisory for recommended actions.

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

Thank you to everyone who participated in our NPSTW contest asking what superpowers are possessed by or desired by public safety telecommunications. You are all superheroes in our book! Congratulations to:

  • The winner of the $100 gift card for most likes in the 1-35 employee group is Opelika's Unseen Heros, submitted by Allison from Opelika Police Department Communications.
  • The winner in the 36 or more employee group is A Telecommunicator’s Vision, submitted by Heather at Columbia-Richland 911. 

We're looking for volunteers for APCO 2022! Volunteering is a great way to connect with your peers and attend the conference in a cost-effective way. Sign-up to volunteer and you'll earn one day pass for every four hours worked.
Learn more


This course provides the skills and training telecommunicators need to work as part of an agency’s tactical dispatch team that responds to incidents requiring coordination of multiple agencies/jurisdictions. Available as a two-day course in the APCO Virtual Classroom on May 12-13 or an online three-week course on May 11-31. Worth 16 CDEs.
Learn more


Joshua Mann, Chief of Operations, Communications Maintenance for the New Hampshire Department of Safety.

Joshua has a background of over 20 years in public safety, starting in firefighting and as a paramedic. He always had a strong interest in science and technology, and in 2013 shifted from active public safety to public safety technology as the Chief Engineer of the Rockingham County, New Hampshire Sheriff’s Office. Joshua has been in his current position since 2016. He is a technician class HAM operator, GROL. He holds FEMA COMT-L and COM-T certifications. And he holds an ETA International Senior Certified Electronics Technician-Wireless Communications credential.


Resources & Recommendations for Calls Involving Missing Children on the Autism Spectrum
Free for all
April 27 | 1:00 - 2:00 p.m.
Sponsored by NCMEC

A Formula for Public Safety Success
Free for members; $59 for non-members
May 4 | 1:00 - 2:00 p.m.
Sponsored by Hexagon

Eventide Inc
Silent Key
Brookfield Police Department public safety telecommunicator Stephanie A. Kulowiec of Brookfield, Connecticut, passed away on Sunday, April 17. Kulowiec was a member of the APCO Atlantic Chapter.
Industry News
Walker County Georgia
Weber received two lifesaving commendations for aiding with CPR over the phone and was recognized for her customer skills and for helping first responders find their destinations.
16 News Now WNDU
St. Joseph County, Indiana public safety telecommunicator Lisa Urbanski was recognized for talking a man through a life-threatening accident when his car flipped upside down in water.
To coincide with National Public Safety Telecommunicators Week, about 130 city employees will get a raise at a combined cost of about $500,000.
TC Communications
Training | Services | Technology | Advocacy | Community | Membership



We would appreciate your comments or suggestions.
Your email will be kept private and confidential.