Monday is the day that members can save $100 on a full conference registration for APCO 2022. Make sure you register (online only) on Monday to take advantage of this deal.
Non-members can join any time before the end of the day on Monday to save a total of $300 on registration. Learn more.
Public safety telecommunicator James Theiss said 911 Regional Council of Governments telecommunicators in Ohio receive too little training, they are overworked and the agency is understaffed.
The state’s first Active Shooter Response system terminal will allow local businesses to use buttons in their establishments to alert the emergency communications center with an address and a map of the location in case of an active shooter.
The 2022 NPSTW contest is still going on. If you haven't already, head to the website and tell us what superpowers you think telecommunicators have that make it possible to do your life saving work. And while you're there, vote for your favorite entries! Two winners will receive a $100 gift card for their ECC.
The deadline to join a working group to assist with the development of a standard on Common Computer Aided Dispatch (CAD) Public Safety GIS Identifiers has been extended to April 29. Join now
This online course addresses all aspects of customer service in the emergency communications industry. The training will cover issues related to customer attitudes and expectations, the dynamics of customer service in public safety, quality control, investigating complaints and more. Worth 8 CDEs.
