• APCO Scholarship applications are due 11:59 p.m. on March 31.
• ECC Award and Technology Award nominations are due 11:59 p.m. on April 1.
• The deadline to sign-up for an APCO Committee is April 1.
• Submit your entry for the NPSTW contest by April 16.

Strategic Shock: Leadership Lessons from Black Hawk Down

The world, regardless of industry, is filled with uncertainty, chaos and the unexpected. Welcome to the “Urban Battlefield.” Strip away the drama of gun fights and the frustration of Murphy’s Law and the lessons learned from battle during Black Hawk Down or Iraq are directly applicable to leaders at all levels of business. There is no business plan to help leaders avoid ‘Strategic Shock’, but this story of elite Army Ranger teams with high standards, solid leadership, followership and teamwork will get the conversation started. If you lead, manage and deliver, this is for you. This is a war story like no other.
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Stanislaus Regional 9-1-1, CA, has received APCO Agency Training Program Certification, a Project 33® Initiative. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS).
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All webinars are free to APCO members and worth one CDE. If you can't attend the live sessions, register anyway to gain access to the recorded webinars.

Overcoming GIS Challenges in a NG9-1-1 World: A Case Study
March 30 | 1:00 - 2:00 p.m.
Sponsored by Intrado

Resources & Recommendations for Calls Involving Missing Children on the Autism Spectrum (free for all)
April 27 | 1:00 - 2:00 p.m.
Sponsored by NCMEC

A Formula for Public Safety Success
May 4 | 1:00 - 2:00 p.m.
Sponsored by Hexagon

APCO’s Certified Public-Safety Executive (CPE) Program is accepting applications through May 15 for CPE Class #13, which begins in July. The CPE Program is designed to develop the necessary skills to successfully lead public safety agencies and initiatives as we move our industry forward into the future.
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• Customer Service in Today's Public Safety Communications. Worth 8 CDEs. Register: April 6-26 | April 20 – May 10 | May 11-31 | More dates
• Cybersecurity Fundamentals for the ECC. Worth 8 CDEs. Available in the APCO Virtual Classroom on June 16 or October 11; or attend at APCO 2022 at the pre-conference course on August 6 in Anaheim, CA.  

April 6-26

• Disaster Operations and the Communications Center (8 CDEs)
• Emergency Medical Dispatch Manager (8 CDEs)
• Public Safety Communications Staffing and Employee Retention (8 CDEs)
• Surviving Stress (8 CDEs)  

April 6 – May 10

• Communications Center Supervisor Training  (24 CDEs)

April 13 – May 24

• Fire Service Communications, 2nd Ed. (32 CDEs)

April 20 – May 10

• Active Shooter Incidents for Public Safety Communications, 2nd Ed. (8 CDEs)
• Bullying and Negativity in the Communications Center, 2nd Ed. (8 CDEs)

View full training schedule