On March 14, APCO announced that Mel Maier, former Commander of the Emergency Communications and Operations Division of the Oakland County (MI) Sheriff’s Office, joined APCO as its new Chief Technology Officer (CTO). As CTO Maier will lead APCO’s technical efforts related to Next Generation 9-1-1, cybersecurity, and other emerging technologies. Mr. Maier has extensive experience in public safety with a career spanning more than 30 years. In his previous position, Maier was responsible for overseeing radio and 9-1-1 emergency communications and served as the sheriff’s communications representative within Oakland County’s Homeland Security and Emergency Operations Center.

All webinars are free to APCO members and worth one CDE. If you can't attend the live sessions, register anyway to gain access to the recorded webinars.

Overcoming GIS Challenges in a NG9-1-1 World: A Case Study
March 30 | 1:00 - 2:00 p.m.
Sponsored by Intrado

Resources & Recommendations for Calls Involving Missing Children on the Autism Spectrum
April 27 | 1:00 - 2:00 p.m.
Sponsored by NCMEC

A Formula for Public Safety Success
May 4 | 1:00 - 2:00 p.m.
Sponsored by Hexagon

Fire Service Communications, 2nd Edition (32 CDEs)
An online course covering the terms, techniques and protocols required for excellence in fire service call taking and dispatch. March 30 - May 10 or April 13 - May 24 

Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)
This online course aims to help students develop the skills needed to effectively practice civil behavior, and ways organizations can systematically combat bullying and cultivate civility in the workplace. April 6-26 or April 20 - May 10

Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs)
An online course providing education about the intricate issues and challenges posed by active shooter incidents, including preparedness, response and the role the telecommunicator plays following an incident. April 20 - May 10 or May 11-31

If you enjoy writing and think you have an interesting topic to contribute to PSC Magazine let us know! We're looking for new contributors and would love to hear from you. Email psceditor@apcointl.org to express your interest and tell us a little about your idea.

Don’t miss this opportunity to showcase your products and/or solutions to the public safety community at APCO 2022. The Expo is 90% full and prime locations are running low. Exhibitors receive unlimited registrations, as well as access to professional development sessions and the APCO Block Party at no additional charge. Meet new customers, visit with current ones and increase your brand.
Learn more

April 6-26:

• Surviving Stress (8 CDEs)  
• Crisis Negotiations for Telecommunicators (8 CDEs)
• Disaster Operations and the Communications Center (8 CDEs)
• Customer Service in Today's Public Safety Communications (8 CDEs)

April 6 - May 10:

• Communications Center Supervisor (24 CDEs)

Leading Public Safety Tech Innovator Carbyne Partners with GeoComm to Enhance Accuracy and Response Time for First Responders