PSC eNews Weekly
Friday, January 14, 2022

This quarter’s Young Professional Spotlight is Monica McCullough. Monica is a 29-year-old Communications Training Officer for Williamson County Department of Emergency Communications in Franklin, Tennessee, where she has been employed for just over three years. She is also a single mother of her 10-year-old daughter. Monica is known for her focus on continuing education, her recent acquisition of her CMCP and her positive presence on the floor.

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

This APCO course is designed for telecommunicators who want to enhance their knowledge, skills and abilities to serve as a member of a tactical/incident dispatch team. Using scenarios and practical exercises, students explore the issues involved in responding to major incidents to hone the skills needed to fulfill the role and responsibilities for tactical dispatch. Topics include information on individual performance and how to work together in teams to manage emergency incidents that require the coordinated response of multiple agencies and jurisdictions. This course is worth 16 CDEs and will be available in the APCO Virtual Classroom February 17-18, or online February 2-22 and March 2-22.
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The Health & Wellness Committee started the year off with a 30 day yoga challenge from Yoga With Adriene. Every day in January we have been posting a new challenge to APCO's Facebook page, and if you haven't been following along, it's not too late to start! We encourage you and your co-workers to participate and promote wellness in your ECC.

Eventide Inc
Industry News
Richmond Department of Emergency Communications
Richmond, Virginia – No longer relying on copper wires to transmit calls, the Richmond Department of Emergency Communications switched to an Internet Protocol-based 9-1-1 system in late 2021.
Daily Mail
The drone was delivered immediately following an emergency call, and the man has made a full recovery.
Among the winners were Dispatch Supervisor Scott Halligan, who was named employee of the year, and Mashpee Police Dispatcher Jennifer Berry and Dispatcher Carla Newbrey, who received the Department Distinguished Service Award.
Fox 23
Several businesses will donate 10% of their January 15 sales to the family of Heath Cox, a Skiatook 9-1-1 supervisor who died in December from COVID-19.
News 19
Officials say the 30,000 square-foot facility will group public safety agencies together, improving emergency response time.
TC Communications
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