Thank you to everyone who joined us for our Virtual Emerging Technology Forum which featured 17 sessions and offered 12 continuing education units. The Forum kicked off with a welcome address from APCO President Jason Kern followed by a message from FCC Commissioner Nathan Simington. Highlights included a panel discussion on remote call taking, an update on the FirstNet Authority Roadmap and a powerful session about the stress of dealing with next generation technology. A big thank you to our presenters and our sponsors who made the event possible.

If you were not able to attend the live event, you can still register to get access to all of the session recordings. Learn more.

APCO seeks comments for the candidate American National Standard (ANS) for Core Competencies and Minimum Training Standards for Public Safety Communications Manager/Director. The revision of this standard identifies the core competencies and minimum training requirements for the public safety communications manager/director position, which is typically tasked with managing and directing all aspects of an emergency communications center (ECC). Review and comment by December 20.

An APCO Illuminations subscription provides 12 months of relevant topics for emergency communications personnel. Earn 12 CDEs with an annual subscription. Upcoming topics include:

• EMD Track: Dear Stress: Let's Break Up – Begins December 1. Register
• General Track: Ethics and the PST – Begins December 1. Register
• CTO Track: Identifying Common Errors to Prevent Adverse Outcomes – Begins January 1. Register

November 9 | 1:00 - 2:00 p.m. ET

Free for members and worth 1 CDE

As the world continues to face a global pandemic, we are being forced to respond to and manage increasing complex and severe climate related disasters ranging from fires to floods. Successfully planning for and responding to this incredibly demanding new reality starts with your technology and systems and asking the hard questions about interoperability, flexibility, and stability.

Will your systems be there when you really need them? What can you do to help make sure these essential systems are effective? How can you overcome the challenges of today and tomorrow by deploying advanced software solutions? Why is it worth the investment? These are questions everyone in public safety must be able to answer today and tomorrow and what we will discuss in this timely and informative webinar.

Register

Sponsored by Hexagon

During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information as possible.

Read the article [originally published in the November/December 2021 issue of PSC Magazine]

• Communications Center Supervisor, 5th Ed., Online | November 10 – December 14
• Law Enforcement Communications | November 10 – December 21
• Bullying and Negativity in the Communications Center, 2nd Ed., Online  | November 17 – December 7
• Disaster Operations and the Communications Center, Online | December 1-21
• Fundamentals of Tactical Dispatch, Online | December 1-21
• Cybersecurity Fundamentals for the ECC, Virtual Classroom | January 11, 2022 and February 9, 2022

South Yorkshire Police Chooses NICE Investigate to Digitally Transform Police Operations and Improve Officer Efficiency