PSC eNews Weekly
Friday, June 11, 2021

Bipartisan support continues to grow for the 9-1-1 SAVES Act, which would require the Office of Management and Budget (OMB) to categorize public safety telecommunicators as Protective Service Occupations (rather than administrative/clerical) in the Standard Occupational Classification. This week, Congresswoman Norma Torres, the champion for 9-1-1 SAVES and a former public safety telecommunicator, posted a personal message calling on the OMB to fix the classification (without waiting for the law to be passed) and describing her first-hand experience with the protective work performed in 9-1-1. As part of APCO's ongoing efforts, our advocacy platform is active to facilitate a grassroots campaign to send letters to members of Congress seeking their support. Please TAKE ACTION and contact your representative and senators today, and encourage others to do so as well.


June 15 | 1:00 - 2:00 p.m. ET
Free for members and worth 1 CDE

As an ECC professional, you do much more than take 9-1-1 calls and dispatch first responders in the field. You collect and share vital information from an incident. You connect information provided by the public with the response activities happening in the field. And that information is coming at you from more places than ever, as your systems are upgraded to integrate new NG9-1-1 features. As the front-line responders, you play a pivotal role in helping all responders update their tactics to catch up with the technology.

In this webinar, you’ll learn about apps in the FirstNet® App Catalog that can help make your critical connections more effective and efficient. You’ll hear how those apps go through a thorough evaluation and why they’re trusted.


Sponsored by FirstNet, Built with AT&T


June 16 – July 6: Surviving Stress (8 CDEs)
Learn how to mitigate stressful situations that you may encounter as a public safety telecommunicator. Walk away with tips and strategies that you can implement immediately to help reduce the impact of job-related stress.

July 7 – August 10: Comprehensive Quality (16 CDEs)
This course provides the necessary insight to employ the proper tools and methodologies to make a Comprehensive Quality Program a vital and useful part of your agency.

July 7 – August 17: Fire Service Communications, 2nd Ed.  (32 CDEs)
This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch.

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

Starting in July, the APCO Illuminations general track session will look at hotshot crews who respond to large, high-priority wildland fires and are assigned to work the most challenging parts of the fire. Emergency communications professionals will learn about unique factors of large wildland fires such as firenadoes. Discussion will also include fire incident meteorologists and fire behavior analysts. New topics presented every month.


The APCO Young Professionals Committee is proud to recognize Kyra Lamb as this quarter's young professional spotlight. She serves as the 9-1-1 Database Coordinator at Manatee County Emergency Communications in Florida. Kyra is known by her superiors and colleagues as a "spark plug" and always gives 110% in her performance. She served as a telecommunicator for five years before being promoted to her current role. Read the full interview.


Companies new to the APCO Conference & Expo who sign up to exhibit by June 30 will get to take advantage of the New Exhibitors Program. And we would like to give a shout out to the following first time exhibitors at APCO 2021 taking place August 15-18 in San Antonio:

365 Labs, Active911, Airgain, ALIVE TELECOM, Atlanco, AutoReturn, beamLive, Cel-Fi by Nextivity,, Creative Switching Designs, CueHit, Cybersecurity and Infrastructure Security Agency, Dialight Corp, DragonForce, Drake Lighting, EML Calibration, Federal Signal, Filtronic, First Arriving, Foundation for Trusted Identity, Gamma Electronics Inc., GTS (Global Technology Systems), Heroes First at Churchill Mortgage, INEMSOFT, Infinity Technology Solutions, Information Logistics, Inc. Inseego, Intrepid Networks, IPKeys Power Partners, Kologik, Lighthouse Health & Wellness, Military Battery Systems, Inc., ModUcom (Modular Communications System), NetNumber, NextNav, Office of Radiological Security/Sandia National Laboratories, One Hundred Feet, Inc., Orion Systems, Peplink, PowerTrunk, RGB Spectrum, Sierra Wireless, Siyata Mobile, Tango Tango, Taoglas, TranslateLive LLC, Vector Solutions, Virtual Academy and Winncom Technologies.

Eventide Inc
Industry News
Fierce Wireless
The carriers agreed to the new deadline and a $100,000 fine for missing the original April 3 deadline to provide the data.
News 9
Karissa Cardner, whose expertise came thanks to a new state law mandating telecommunicator CPR training, delivered instructions that saved the life of an unresponsive 25-year-old man.
Watson Consoles
Local 24
Public safety telecommunicator Michelle Statenfire took the call from the girl whose mother suffered respiratory arrest and cardiac arrest, but who traveled to the hospital conscious after lifesaving CPR.
Nashville 9-1-1 calls are backing up when there is a surge in calls due to emergencies in public places.
TC Communications
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