February 17 | 1:00-2:00 p.m. ET
Free for members and worth 1 CEU
Learn how you can join public safety agencies from all over the country who use Ring’s Neighbors Public Safety Service to enhance community outreach efforts and help make neighborhoods safer.
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Sponsored by Ring
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This course prepares public safety telecommunicators (PSTs) to work as part of an agency’s tactical dispatch team that responds to incidents requiring coordination of multiple agencies. The next class in the APCO Virtual Classroom is March 18-19; the next available online session is April 7-27.
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The National Center for Missing & Exploited Children (NCMEC) has launched a new course, Protect. Reduce. Prevent: Executive Leadership Series on Missing & Exploited Children. This free online learning series will familiarize leaders in public safety with current issues related to missing and sexually exploited children. Participants will learn about effective policies and practices, emerging trends and resources for receiving, dispatching, responding to and investigating these unique cases. This course is designed for executives and senior managers in emergency communications centers and law enforcement agencies, as well as state clearinghouse managers. Learn more and apply.
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2 Idaho News
The public safety telecommunicator gave CPR instructions to a 9-1-1 caller who was assisting a woman experiencing a medical emergency.
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CBS Austin
Public safety telecommunicators now answer calls with the greeting: “Austin 9-1-1, do you need police, fire, EMS or mental health service?”
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News 4 Nashville
Nashville Emergency Communications Center Director Stephen Martini said the agency prepares for four levels of failure, and the bombing in front of the AT&T building that routes calls throughout much of the Southeast meant “we went from step one to step three pretty quickly.”
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The Kansan
Kansas 911 Coordinating Council, along with state chapters of APCO and NENA, are teaming up to introduce the designation under Kansas state law.
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A subscription to one of the APCO Institute’s online Illuminations CDE Program tracks (General, EMD or CTO) allows you to earn the required CDEs toward recertification. Each Illuminations track is offered as an annual subscription with discounted rates for APCO members. Learn more
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Congratulations to Marie Athearn on her appointment as the next executive director of Cass County Emergency Services Board (CCESB) located in Harrisonville, Missouri. Athearn spent 20 years with Kansas Emergency Management and Communications in Johnson County, Kansas, most recently as the deputy director, Operations and Communications Services.
Athearn is also the inaugural placement for the APCO Executive Search program.
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The APCO Young Professionals Committee recognizes Matthew Vergin as this quarter's Young Professional Spotlight. Matthew serves as the communications supervisor at CenCom E9-1-1, a consolidated communications center located in Round Lake Beach, Illinois. He serves in a working supervisor position where he, simultaneously, has the combined responsibilities of a telecommunicator and a supervisor.
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