PSC eNews Weekly
Friday, January 29, 2021

February 17 | 1:00-2:00 p.m. ET

Free for members and worth 1 CEU

Learn how you can join public safety agencies from all over the country who use Ring’s Neighbors Public Safety Service to enhance community outreach efforts and help make neighborhoods safer.


Sponsored by Ring

APCO is seeking comments for the candidate American National Standards (ANS) Alarm Monitoring Company to Emergency Communications Center (ECC) Computer Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP). The deadline for public review and comment on this candidate standard is March 15.

The APCO PSAP and Technology Awards continue to accept nominations. These awards, on behalf of APCO and the Awards Committee, honor the excellent work of telecommunicators across the country. 

Submit your nomination by April 1


On January 28, APCO posted a blog describing its advocacy priorities for the new year. The blog highlights APCO’s intent to pursue important matters such as changing the federal classification of 9-1-1 professionals to a “Protective Service Occupation,” improving 9-1-1 location accuracy, protecting public safety spectrum, funding NG9-1-1 and many more. APCO is exploring a variety of opportunities to improve public safety communications by collaborating with the new Congress and leadership of the Federal Communications Commission (FCC).

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

On January 20, APCO posted a blog on its court appeal of the FCC’s decision to significantly expand unlicensed use of the 6 GHz spectrum band. The new rules allow Wi-Fi routers and other unlicensed devices to freely operate throughout the 6 GHz band, which is heavily relied upon by public safety agencies for mission critical communications. This introduces a substantial risk of harmful interference. This blog post outlines APCO’s reasoning behind the appeal and explains the next steps in the process.


Earn eight CDE credits with an APCO Institute online course that can be completed in three weeks. Courses begin February 3 and end by February 23. Cost: $249 for APCO members/$289 for non-members.

Bullying and Negativity in the Communications Center, 2nd Ed.
This course aims to help students develop the skills needed to effectively practice civil behavior, as well as demonstrate different ways organizations can systematically combat bullying and cultivate civility in the workplace.

PSC Staffing & Employee Retention
This course provides over 300 tips, guidelines and effective practices on subjects ranging from creating effective shift schedules to candidate recruitment and from maintaining staff to employee recognition.


Did you miss out on the first virtual APCO Emerging Technology Forum? We are offering all sessions on-demand so you can hear from more than 25 expert speakers and earn CEU credits at the same time. 95% of attendees recommend attending an Emerging Technology Forum. Register now.

Industry News
News 3 Channel WREG Memphis
DeSoto County (Miss.) PST Heather Holden guided a panicked husband through the birth of a baby boy before emergency medical responders could arrive.
Public safety telecommunicators are among other emergency communications personnel eligible for the shots under the program.
Judy Ward said one of the hardest parts of her job was not knowing the outcome of emergencies that she responded to.
Augusta Free Press
Waynesboro (Va.) Police Captain Becky Meeks won the Virginia Crisis Intervention Team Coalition’s 2020 Lambert/Ratcliffe Trainer of the Year Award and Staunton (Va.) emergency telecommunicator Jena Wolfe received the Communications Officer of the Year Award.
Lebanon County plans for the building to accommodate other emergency communications centers as the county forms partnerships with nearby agencies.
Watson Consoles
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