PSC eNews Weekly
Friday, December 11, 2020

FirstNet’s Health and Wellness Coalition (which includes APCO) seeks information on public safety professionals’ perceptions of health and wellness and the sorts of programs, services and support that would best support your individual health and wellness needs. The survey is anonymous and should take no more than 10-15 minutes to complete. It will remain open until January 15. Take the survey.


Last week APCO kicked off its virtual Emerging Technology Forum with a special message from actor and host of ABC’s “Emergency Call” Luke Wilson recognizing the life-saving work performed by public safety telecommunicators. This was followed by a keynote address from FCC Commissioner Jessica Rosenworcel who offered her perspective on how to advance public safety communications.

The three-day virtual event, which took place December 1-3, hosted more than 400 attendees and included 29 speakers from across the country representing a wide array of emergency communications professionals. In addition, attendees could "stop by" 15 virtual exhibitor booths as well as meet up with others in the networking lounges. Read more.

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

There’s just one week left to submit a proposal to speak at APCO 2021 in San Antonio, TX, August 15-18, 2021. We need knowledgeable people like you to share your expertise and insights. Submit your proposal by December 18 for consideration as an APCO 2021 speaker and, if selected, enjoy one complimentary full conference registration.

Silent Key
Peggy Rogers Glaze, 62, an APCO member since 1987 and long-time Fayette County (Georgia) 9-1-1 public safety telecommunicator, died December 3. Glaze, of Hampton, Georgia, retired as assistant director from Fayette County 9-1-1 Communications in 2016 after 31 years of service, according to a 2016 newspaper article. She served as president of the Georgia APCO Chapter 2006-2008 and was named to APCO senior membership in 2007.
Industry News

Westerville (Ohio) 9-1-1 Communications and Jeffcom (Colo.) 911 have received Agency Training Program Certification, a Project 33® Initiative, from APCO International. Public safety agencies use the Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS).


The El Paso Intelligence Center (EPIC) is a state-of-the-art multiagency intelligence center, led by DEA, that facilitates integration and cooperation. EPIC’s mission is to “support U.S. law enforcement through the timely analysis and dissemination of intelligence on all threats to the nation and those criminal organizations responsible for illegal activities within the Western Hemisphere.” EPIC’s primary focus is on criminal activity within the United States.

EPIC offers tactical, operational and strategic intelligence support to federal, state, local, tribal and international law enforcement organizations. In emergency situations, such as mass casualty or critical incidents, the capabilities and resources of EPIC can be leveraged to meet the situation. The EPIC Watch Operations Unit is staffed 24 hours a day, 7 days a week and has access to numerous federal databases. EPIC may be contacted at 1-888-USE-EPIC or through the EPIC Portal, accessible via desktop computer, mobile data terminal or other mobile device.

WKYC Studios
Public safety telecommunicator Tyler Cantonwine, on the job for only nine months, earned the ECC’s stork pin, awarded in recognition of a telecommunicator who guides a caller through the birth of a baby.
ABC 57
Telecommunicator Jim Budd has gone through cancer but kept a positive outlook and raised money for charities in addition to volunteering as a firefighter.
Vigo County (Ind.) 9-1-1 Director Vickie Oster noted that public safety telecommunicators are the first, first responders and need the vaccine to keep emergency operations functioning smoothly.
Mission Critical Communications
The dates apply to fixed telephony; interconnected VoIP, including outbound-only VoIP; mobile text; multiline telephone systems (MLTS); and internet-based telecommunications relay services.
Watson Consoles
The National Law Review
The House has passed $12 billion for NG9-1-1 deployment. Draft legislation by the Public Safety Next Generation 9-1-1 Coalition would support NG9-1-1 services between 2021 and 2027 with $15 billion.
WBBJ 7 Eyewitness News
The Fill the Ambulance donation drive will deliver non-perishable items, including toothbrushes, toothpaste and board games.
Daily Times
Ohio State Highway Patrol Dispatcher Cynthia A. Bloomfield was recognized for her leadership, ethics, courtesy, enthusiasm and cooperative approach to work.
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