PSC eNews Weekly
Friday, November 13, 2020

All webinars are free to APCO members and worth one CDE. If you can't attend the live sessions, register anyway to gain access to the recorded webinars.

Managing and Leading 9-1-1 During the Craziest of Crazy Times
November 18 | 1:00 – 2:00 p.m. ET
Hexagon will share thoughts, ideas and insights on how you and your organization can succeed during difficult times. This presentation will include tips on getting back to basics as a key strategy and information on the latest technology advances for public safety. Register
Sponsored by Hexagon

The FirstNet App Ecosystem – A Powerful Way to Connect With First Responders in the Field
December 9 | 1:00 – 2:00 p.m. ET
FirstNet, Built with AT&T, will share information on the apps first responders are using and identify new ways your ECC can use these innovative solutions to help speed response times and improve coordination. Register
Sponsored by FirstNet, Built with AT&T


Due to a recent American Heart Association (AHA) 2020 Focus Group recommendation, APCO guidecards have recently been updated. All EMD 5.4 Instructors and EMD Managers are advised to review these important changes. APCO guidecard users can view the updated guidecard information in the PSConnect library under APCO Institute Agency EMD 5.4 Instructors, 2020 CPR Updated Guidecards.


Please share this information with your IT department/vendor/partners.

The U.S. Department of Homeland Security has provided a notice to critical infrastructure of a high risk threat related to certain routers. This notice is technical in nature, and we encourage readers to share this information with anyone in your facility or organization responsible for IT support and network security. See the Cybersecurity and Infrastructure Security Agency (CISA) website for more information.

CISA encourages users and administrators to review the advisory and apply the necessary update.

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure
From the Inside Pages

Devastating tornadoes severed statewide public safety communications in Tennessee. Communications were restored in 41 hours as emergency response roared into action.

Read the article, originally published in the November/December 2020 PSC magazine.


We are excited to announce that FCC Commissioner Jessica Rosenworcel will kick off day one of the virtual Emerging Technology Forum. Join us for this important conversation with her on the state of 9-1-1 and what the future holds. The virtual Tech Forum is taking place Dec. 1-3 and members can attend for $25.

Program  |  Speakers  |  Exhibit  Hall  |  Register

Astronics Test Systems  - Orlando
Industry News
First Coast News
Public safety communicators at the Florida ECC say suicide attempts are among the most difficult calls to handle. 
C&G Newspapers
Executive Director Cherie Bartram explained how public safety telecommunicators cope with the stress and panic of an emergency scene while offering life-saving advice.
Watson Consoles
Fox 2 Now
A 42-year-old woman was hit by a car, and a good samaritan called 9-1-1. Jefferson County public safety telecommunicator Chris Blankenship conveyed instructions that revived the victim.
The Delaware Gazette
Delaware County, Ohio, voters approved the levy that will generate $4.5 million per year. Passage allows continued replacement of radios, tower-site buildings and operational improvements.
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