PSC eNews Weekly
Friday, October 2, 2020

APCO's new Executive Search service uses our decades of industry expertise to identify, recruit and hire the best possible candidates for your agency. For more information on how APCO Executive Search can help with your agency's executive recruiting needs, please visit the website or contact Tiffany McCarty, executive search manager.


Is ECC staff recruitment and retention a challenge for your ECC? This online course addresses vital issues related to employee hiring and retainment. The course provides tips, guidelines and effective practices on subjects such as effective shift schedules, candidate recruitment, maintaining staff and employee recognition. Students earn eight CDEs for completing the course. The next class begins on October 7. Register


APCO’s newest course, Fundamentals of Tactical Dispatch, is now available to schedule for your agency. The course can be conducted in the new APCO Virtual Classroom or onsite at your location. Train members of your staff at the same time on the vital knowledge, skills and abilities required to effectively serve as a member of a tactical/incident dispatch team. Contact us for more information.


APCO's Emerging Technology Forum is going virtual, and we invite companies to showcase their latest products and equipment in the virtual exhibit hall. There are only eight spots left. Learn more

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

On October 1, in a brief order, the U.S. Court of Appeals denied a motion filed by APCO on September 4 seeking to halt implementation of the FCC’s order permitting new unlicensed use of the 6 GHz band. APCO sought this relief knowing that courts rarely grant such extraordinary requests. APCO will continue to fully prosecute its appeal of the FCC’s 6 GHz order and remain highly vigilant of any harm caused by new unlicensed use of this band to mission-critical public safety microwave operations.


On September 30, a majority of the FCC — Chairman Pai and Commissioners O’Rielly and Carr — approved an order that strips the 4.9 GHz spectrum from public safety. The majority took this action despite significant opposition expressed by multiple major public safety associations. Previously, public safety agencies had exclusive, priority access to the 4.9 GHz band. The newly adopted rules remove these protections and allow states to lease access to the spectrum to commercial users. APCO joined with 11 other public safety associations on a press release strongly criticizing this action. APCO intends to explore further options to protect public safety’s use of this important spectrum.

Astronics Test Systems  - Orlando
Industry News
The outages lasted for about 30 minutes and happened at the same time that Microsoft reported outages for its services.
Loudoun Now
The improvements provide the center with the ability to receive both voice and data while paving the way for NG9-1-1 capabilities.
Mission Critical Communications
The companies — Achilles Heel Technologies and SecureLogix — are developing methods to protect emergency communications centers from the risks caused by the increasing use of networks to receive text, video and images.
Florida Daily                                                                   
The grants will enable the counties to improve the 9-1-1 communications systems including the installation of GIS support and software.
The National Law Review
This alert touches on three areas of interest to APCO members: limiting 9-1-1 fee diversion, repealing the T-Band auction and reclassifying public safety telecommunicators in California as first responders. 
“Emergency Call” is an unscripted series about the first crucial minutes of emergencies, seen through the eyes of public safety telecommunicators, "the first link in the chain of first responders."
ABC 13 News
Telecommunicator Alexander J. Dolinger was named the Virginia State Police 2019 Telecommunicator of the Year. Dolinger is known for working extra to fill in, and for his professionalism and calm approach during stressful situations.
New York Post
Public safety telecommunicator Kathyann Peters said receiving emergency text messages is sometimes easier than phone calls because people are quicker to relate the essence of the emergency.
The Herald-Dispatch
The health department relays cases to the agency, and patients are flagged when a call comes in from those residences. Public safety telecommunicators alert first responders to the risk.
The issue arose after a family called for help with their mentally ill father, and responding Buffalo police ended up shooting him during a long confrontation.
Watson Consoles
Fierce Wireless
APCO says the FCC’s proposed rule would allow state governments to dictate spectrum policy and override investments by public safety agencies at county and local levels.
National Telecommunications and Information Administration
In August 2019, 33 states, the District of Columbia and two tribal organizations received $109,250,000 in grants for public safety communications technology and training. During fiscal year 2020, NHTSA and NTIA supported the grantees as they began implementing their projects.
Under the program, public safety telecommunicators can see real time video, images and recordings sent from callers' cellphones.
102.3 KRMG
To free up public safety telecommunicators and police for more traditional police work, mental health counselors will be available 9 a.m. to 9 p.m. to take over calls from people having a mental health crisis.
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