NICE
PSC eNews Weekly
Friday, June 19, 2020
President's Channel
2020 a Time for Reflection and Change
With absolute certainty we can say 2020 has bestowed a tremendous burden upon public safety across the United States. From the impact of the pandemic to the civil unrest, our lives and our profession have changed. Many of your Board of Directors are actively working in an emergency communications center and know firsthand how overwhelming and stressful this time in history truly is. 
 
APCO News
APCO Training: Cybersecurity Fundamentals for the ECC
July 15, 2020 |  8:00 a.m. – 5:00 p.m. ET
Georgia Public Safety Training Center (Forsyth, Georgia)
APCO members: $199; Non-members: $239
 
This one-day training was developed based on the real-life experiences of public safety cybersecurity experts and ECC professionals. The training identifies the most up-to-date information on preparation and response methods in the event of a cyberattack, including signs of an ongoing cyberattack and mitigation techniques. Relevant information to prepare for and respond to cyberattacks and the type of data that should be protected for post-attack forensic work will also be presented. Learn more and register.
 
 
[Upcoming Webinar] Improving the Dispatch Experience: How Cloud-Based CAD Can Help!

July 15, 2020, at 1:00 p.m. ET
Free for members; $59 for non-members
Sponsored by Motorola Solutions

During this one-hour webinar, you will hear about the benefits of moving your CAD to the cloud. From controlling agency costs to securing CAD data, moving to the cloud offers agencies new opportunities to stay ahead of the curve.

Learn how a cloud-based CAD system can help your agency:

  • Address mobility and work from home capabilities
  • Deploy new features faster
  • Manage security and agency costs
  • Offload maintenance and maximize IT resources

Register

 
Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure
Industry News
Family Grateful After Public Safety Telecommunicators Pitch in to Replace Girl's Stolen Bike
CTV News
Waterloo (Ontario, Canada) Regional Police telecommunicators bought the 4-year-old a new “Frozen”-themed bike after it was stolen from the family driveway.
 
More Groups Ask FCC to Stay New 6 GHz Rules Amid Interference Concerns
Mission Critical Communications
The National Public Safety Telecommunications Council (NPSTC), Government Wireless Technology & Communications Association (GWTCA) and local jurisdictions joined APCO to call for reconsideration of the Federal Communications Commission ruling.
 
Network Issues Cause Nationwide 9-1-1 Service Outages
Government Technology
When widespread issues with T-Mobile service were reported Monday, police departments directed people to call their non-emergency numbers if calling 9-1-1 doesn’t work. 
 
Local Communications Officers Recognized for Work
The News Courier
Athens-Limestone County (Ala.) 9-1-1 Director Brandon Wallace wants to make sure that public safety telecommunicators are not forgotten for their service as vital links between the community and fire, medical and police agencies.
 
PlanIt Schedule
Watson Consoles
Several Public Safety Telecommunicators Recognized for Life-Saving Calls
The Daily Sentinel
Phoenix Award winners are recognized for rendering aid to someone who had a cardiac arrest, was successfully resuscitated, and was able to return home without significant brain damage.
 
Stranded Boaters Rescued From Seneca Lake (N.Y.)
Finger Lakes Times
Public safety telecommunicators used cell phone signals to determine the latitude and longitude of seven people stranded aboard a boat that would not start.
 
Deaf Woman Rescued From NE Iowa State Park
KIMT 3 News
A deaf woman was trapped deep inside a ravine in Pikes Peak State Park. Public safety telecommunicators told the woman to play loud music on her phone so searchers could find her.
 
9-1-1 Emergency Services Dispatcher Lisa Williams Earns 20-Year Service Award
The Chronicle-Express
Yates County (N.Y.) Sheriff Ron Spike said Williams is “dedicated to her job in public service to others and has been an excellent trainer of new members in this emergency vocation.”
 
This Program Sends a Social Worker on 9-1-1 Calls About Mental Health
Fast Company
Dallas’s Rapid Integrated Group Healthcare Team diverts appropriate calls from police to social workers and paramedics. The purpose is to treat people with mental health problems as patients rather than suspects.
 
 
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