PSC eNews Weekly
Friday, May 8, 2020

APCO International is pleased to announce the winners of the 2020 Public Safety Communications Awards and Technology Leadership Awards. The winners will be recognized during the Opening General Session at APCO 2020, APCO’s Annual Conference & Expo, taking place August 2-5 in Orlando, FL. See this year's winners.


Thank you to everyone who participated in our conference T-shirt contest.

Our selection committee narrowed down the entries to the top three designs based on creativity and how they incorporated the conference host city (Orlando), APCO International and public safety communications. Now it's your turn to cast your vote and select the design you want to see printed on the back of the conference T-shirts. Vote now!

Voting is open until May 20, 2020. You can only vote once.


Know Before It’s Voiced: Use Cases for Real-Time Situational Awareness
May 20, 2020 | 1:00 – 2:00 p.m.
Free for APCO members; $59 for non-members

During this interactive webinar, we’ll walk you through common scenarios where this new shift in communications is happening and provide a live demonstration of the technology at work.

At the completion of this webinar, you’ll be equipped with:

Sponsored by
  • An understanding of how new signals can provide you with new levels of visibility
  • Common use cases that leverage situational awareness
  • Knowledge of how knowing before it’s voiced can drive real-world impact

Kevin Shah, Director of Product Management, Axon
Lieutenant Scott Colaianni, Office of Professional Standards & Training, Meridian Police Department

Register now


Only one week remains to apply for APCO’s Certified Public-Safety Executive (CPE) Program, which begins July 1. All applications must be received by Friday, May 15, to be considered. Don't miss this chance to participate in an executive leadership program designed specifically for public safety communications professionals. For more information.


The Commercial Advisory Council (CAC) is seeking applications for new members. Submit your application by May 31, 2020, for consideration. For more information

Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure
PlanIt Schedule
Industry News
Lexington Herald-Leader
Lexington, Kentucky, telecommunicator Jennifer Begley describes new routines related to COVID-19 that are used to calm worried callers as well as protect those in the comm center and the first responders in the field.
Government Technology
A Cook County, Illinois, judge ruled against a bid by Northwest Central Dispatch System, a consolidation of about a dozen emergency departments, to get the addresses of coronavirus patients in order to protect first responders. 
Miami Herald
Nikima Thompson, 41, died Monday after more than a month on a respirator. According to the sheriff's office, she is believed to be the first public safety telecommunicator in Florida known to have died from COVID-19.
The caller stayed on the line with a telecommunicator as firefighters rushed to the scene to rescue the man through his window.
Hartford Courant
Public safety telecommunicator Lori Linares gave instructions to a pregnant mother and grandmother when the baby did not wait for the two to arrive at a hospital. It was the first time in 25 years as an emergency dispatcher that she was able to see a delivery through from start to finish.
The Frederick News-Post
Plexiglass barriers have been erected between workspaces, and telecommunicators have access to disinfectant wipes, bottles of hand sanitizer and other cleaning supplies as well as cloth masks.
The Laurel Leader Call
Sheriff Joe Berlin praised the “amazing" Jones County (Miss.) public safety telecommunicators for handling "hundreds of 9-1-1 and administrative line calls a day, ranging from the mundane to the life-threatening.”
The Commercial Review
Jay Emergency Medical Service (Portland, Indiana) is limiting the number of personnel it sends to basic life support calls to reduce the number of people potentially exposed to COVID-19.
Regional communication supervisor DeLisa Orren of Idaho State Emergency Communications found information that led police to locate the missing teen with apparent abductors at a California truck stop.
The Herald-Palladium
Mourners at the funeral of telecommunicator Damon Nichols, 45, of Benton Harbor, Michigan, who died of cancer, stayed in their cars and listened to the service on their radios because of restrictions on gatherings due to the coronavirus pandemic.
Globe Newswire
The money is being used for the cost of hotel rooms so first responders can avoid infecting their families, grants for financial hardship, distribution of surgical masks, and college scholarships for children of first responders.
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