PSC eNews Weekly
Friday, January 10, 2020

The U.S. Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), has issued two important updates regarding increased tensions in the Middle East and potential retaliation against U.S. assets.  APCO encourages all members and agencies to read these articles and take appropriate actions. 

On January 7, 2020, CISA issued a CISA Insights document entitled, "Increased Geopolitical Tensions and Threats” pertaining to the increased tension with Iran. You can read the new CISA Insights at

CISA has posted Activity Alert (AA) AA20-006A: Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad (TLP:WHITE) to the CISA/US-CERT website at


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Read how the public safety telecommunicators at El Paso Fire Department 911 Communications Division worked together tirelessly and diligently during the August 3 active shooter incident in a local Walmart.
Comtech Safety & Security Technologies
Hexagon Corporate Marketing
PlanIt Schedule
Industry News
Fox 17 Nashville
Telecommunicators say they are exhausted because they must cover for so many open positions, and the retired fire chief says that the entire system should be revamped with a new facility and updated technology.
11 Alive
The capability is expanding in the Atlanta metropolitan area. Authorities say calling is still the best way to get emergency help, but texting is also available.
The Progress-Index
Police Captain Michael Taber said the new system improves communications between the ECC and the public although it “require(s) going back and forth between the caller and the 9-1-1 center.”
Wireless Institute of Australia President Greg Kelly said radio amateurs should pay attention to the possibility of aiding emergency communications. He said access to the RF spectrum is premised on amateur help in such circumstances.
Argus Leader
The Sioux Falls building is estimated to cost $8-$11 million. The cost would be divided between Sioux Falls and Minnehaha County, South Dakota.
The state is formally requesting that wireless carriers upgrade 9-1-1 coverage to fill in gaps for 80% of the state that now lacks it.
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