PSC eNews Weekly
Friday, January 3, 2020

If your career advancement plan includes APCO Institute training, you could receive financial assistance by applying for an APCO scholarship. The scholarship application deadline is February 15 for the Certified Public-Safety Executive (CPE) Program and March 31 for all other scholarships. For more information


Nominations are now being accepted for the APCO International Public Safety Communications Awards Program (PSAP) and the Technology Leadership Award. Recipients will receive their awards during APCO 2020, taking place August 2-5 in Orlando, FL. Deadline is April 1, 2020. Learn more

Check out this webinar recording to get some hints on how to fill out a successful nomination form.


Register for this free webinar and learn all about APCO's Standards Development Committee. Attendees will learn about the history of the committee, the process by which standards are created, who should be using them, specific examples of how they have helped agencies overcome challenges and how you can get involved in the process. Participation in this webinar is worth one CDE. Register now


The APCO Young Professionals Taskforce recognizes Tim Stencel as our young professional for January. Tim is the weather coordinator, EMA liaison and assistant operations manager for Northwest Central Dispatch in Arlington Heights, Illinois. Although he originally started at NWCD with the hopes of becoming a police officer, he fell in love with dispatching and knew it was his true calling. Read more

Comtech Safety & Security Technologies
Hexagon Corporate Marketing
Industry News
12 News
A Palm Beach County telecommunicator volunteered to donate her kidney after another county telecommunicator with lupus sent a note to the Sheriff's office - the people she knows responds to emergencies best.
After a woman was attacked on the Virginia Beach oceanfront, she was able to call 9-1-1 even with her phone locked. A public safety telecommunicator heard her cries for help, then told police to look on the beach because the caller was begging the attacker not to drown her.
The North Carolina couple heard a noise while watching TV and called 9-1-1. Upon searching the home, police apprehended the suspect: the couple's new robotic vacuum. 
The Leader-Vindicator
Renovating or relocating the 9-1-1 and emergency management center at an estimated cost of $400,000 is ranked of highest/essential priority. 
Vallejo Police Department telecommunicator Susan Hart used her emergency medical dispatcher training to calm the family and explain the steps to delivering a baby before emergency response arrived.
The abuse victim asked restaurant employees to call 9-1-1. They held up the drive-through line until police could arrive to apprehend the suspect.
The boy claimed to be a 14-year-old boy who had been shot by his father. As a result, police responded and entered the home “which could result in either the homeowner or officers being hurt or killed,” a Jasper Police Department press release said.
Because the alerts went to fire trucks before firefighters were in them, most of them didn't know about a fire in a building’s basement the night a firefighter died. Now, public safety telecommunicators wait to reveal details about structure fires until after firefighters are in their trucks. 
Medical Press
A study published in the American Heart Association's journal found that people who suffer cardiac arrest in neighborhoods where at least half the residents are Hispanic are 39% less likely to receive CPR from a bystander than those where less than a quarter are Hispanic.
Only 4,000 have signed up for the service that gives public safety telecommunicators extra information about residents in case of an emergency. Because of the relative cost, Luzerne County, which receives 420,000 to 430,000 emergency and administrative calls annually, is considering ending the program.
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Training Schedule Update
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