PSC eNews Weekly
Friday, December 13, 2019

In July, APCO provided an update on the 9-1-1 SAVES Act, which would reclassify public safety telecommunicators as Protective Service Occupations (as opposed to administrative/clerical). The provisions of 9-1-1 SAVES were included in the National Defense Authorization Act (NDAA), a separate bill that had passed the House of Representatives. As APCO explained, the process forward for the NDAA was complex and required reconciliation of the differing House and Senate versions of the bill.

According to a recent report, the final version of the NDAA will not include the reclassification provision. However, the standalone 9-1-1 SAVES Act remains alive. Bipartisan support continues to grow, with 114 U.S. Representatives and 26 U.S. Senators sponsoring the bills.

APCO will continue fighting for passage of the 9-1-1 SAVES Act. If you have not already done so, please encourage your Members of Congress to support the 9-1-1 SAVES Act.



APCO is reaffirming and seeking comments on a candidate American National Standard (ANS) that enables disparate emergency communications centers (ECCs) and other authorized agencies to share status codes. APCO is also revising and seeking comments on a candidate ANS revision that enables ECCs to identify their current level of service capability. Read the press release.


APCO 2020 is being held August 2-5, 2020, in Orlando, Florida. 

Comtech Safety & Security Technologies
Hexagon Corporate Marketing
Industry News
West Dakota Fox
Telecommunicators multi-task calls, keep conversations open with responding agencies, calm victims and often go from call to call without having time to fully digest the previous one, all creating stress that is compounded by not knowing what happened after the responders arrived.
Government Technology
Officials said the new communications option at the Woodbury County Communications Center will benefit the deaf, people with speech impairments or those who might risk harm by speaking.
Dallas Innovates
The aerostat, which will keep first responders connected during large-scale disasters, can stay aloft for two weeks and fly in winds up to 50 mph.
The number of psychiatric patients admitted has dropped 20% in areas where social workers accompany police on emergency calls.
News 13
The new recording system will cost $50,000, replace an outdated system and meet NG9-1-1 standards, according to county documents.
Not taking caller insults personally and acting patiently are contributions telecommunicators can make toward the community policing goal of working with the community rather than doing things to it.
Officials say that moving all 9-1-1 calls to a centralized emergency communications center will relieve operational and funding differences between the county’s large and small municipalities.
GetWireless, LLC
The Journal
The commission agreed to a 10-year $2.5 million lease from Motorola Solutions of new dispatch consoles, CAD software, computer equipment, a call taking station and radios.
Fox 13
Public safety telecommunicators will be able to quickly establish a caller’s location using GPS and see video of the scene through the callers' smartphones.
Government Technology
As demands for ambulance transport and advanced lifesaving procedures and equipment increase, the patchwork funding model that pays for it all is unraveling.
The new county-wide Next Generation 9-1-1 service that will feature text-to-911 and enhanced call-handling capabilities needs more accurate addresses but is getting opposition from communities that don't want to change their street names and street numbers.
Public safety telecommunicators will have access to smartphone video to more accurately assess the situation at the scene of an emergency.
Alaska is trying to consolidate emergency communications centers to save an estimated $1 million.
Santa Maria Times
More efficient communications and better response time are the expected upshot from new CADs, mobile data computers and radios.
The News-Enterprise
Public safety telecommunicator Tommy Shannon makes wooden flags to honor fallen first responders.
Residents can provide information about themselves that connects their phone numbers to medical information helpful in the event of an emergency.
The Evening Tribune
Statewide, $47 million will be devoted to communication networks and improved efficiency of emergency systems, Gov. Andrew M. Cuomo announced.
Homeland Preparedness News
The FirstNet Board reported on progress and accomplishments during its year-end meeting. The network serves more than 10,000 public safety agencies with more than 1 million connections.
PlanIt Schedule
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