PSC eNews Weekly
Friday, September 6, 2019

Diane Rinaldo, the Acting Administrator of the National Telecommunications and Information Administration (NTIA), will provide the keynote for APCO’s Emerging Technology Forum, taking place October 8-9 in Denver. NTIA is the agency principally responsible for advising the President on telecommunications and spectrum policy, and plays a significant role in administering federal 9-1-1 grant programs. No doubt, Ms. Rinaldo will have interesting updates to share regarding the recently-awarded $109 million to states to help emergency communications centers upgrade to Next Generation 9-1-1. Register for the Emerging Technology Forum and stay tuned for additional program updates. 


Join APCO on November 20 at 1 p.m. for a new webinar LMR to LTE: Best Practices to Ensure Ongoing Public Safety Interoperability. FirstNet, Built with AT&T, will provide an update on the ongoing LMR to LTE transition in the public safety industry. Speaker Steve Devine will discuss the many benefits associated with implementing LMR to LTE as well as provide information on the variety of ways you can establish LMR to LTE push-to-talk. Additionally, new products that can make the LMR to LTE transition easier for agencies operating any type of radio system will be highlighted. Register now.

The webinar is free for members and $59 for non-members, and provides the opportunity for one CDE. Sponsored by AT&T.

Other upcoming APCO webinars include:
Deploying NG9-1-1 in the Cloud: The Truths, Myths & Best Practices 
September 25 at 1 p.m. ET
Sponsored by Comtech 

Beyond Location: Trends in Additional Emergency Data
October 8 at 1 p.m. ET 
Sponsored by RapidSOS


Want to learn more about IntelliComm, APCO's next generation criteria-based guidecard software?  Contact us online to schedule a demo or discuss ways in which the software can meet your agency's needs.


APCO’s Certified Public-Safety Executive (CPE) is the only executive leadership program designed specifically for the public safety communications industry. If you're ready to join the ranks of program graduates who are making significant contributions to emergency communications across the country, apply by October 15 for the session starting in January 2020.

Comtech Safety & Security Technologies
Hexagon Corporate Marketing
Port Authority NY / NJ
Industry News
NG911 Institute
Open seats to be chosen are one consumer telco (small provider), two public safety vendor, one member at large (general) and two member at large (public safety).
The Times-Tribune
A resolution by the Knox County (Kentucky) Fiscal Court recognizes telecommunicators as part of the county’s public safety critical infrastructure.
Currituck County (North Carolina) will use the state grant to help finance an $18 million center that combines the sheriff’s office, emergency management, emergency medical services and 9-1-1 communications.
Students received 205 hours of instruction during five weeks of training. Training outlined the role of the public safety telecommunicator, phone and radio procedures and medical dispatch procedures.
Valley News
The departments will divide costs based on personnel and technology over a two-year period.
Homeland Preparedness News
The National Institute of Standards and Technology, the First Responder Network Authority and more than 75 industry partners shored up evolution standards for public safety broadband communications.
Scottsdale (Arizona) police received 108,947 calls to 9-1-1 and 160,581 non-emergency calls. Some of those emergency calls begin with a hang up which requires follow up by the telecommunicator.
Pine Journal
"9-1-1, what’s your emergency?" The sentence is repeated hundreds of times each week inside the Carlton County (Minnesota) 911 Dispatch Office as operators answer a wide variety of calls.
U.S. News & World Report
Lincoln County's telecommunicators multi-task their way through the emergencies and non-emergencies transmitted over the telephone lines.
Times Recorder
Dispatchers are literally the lifeline heroes of every emergency, according to Kim Hambel, director of operations at the Muskingum County Sheriff's office.
The Chronicle
Along with sharing statistics about the Columbia 911 Communications District, the agency discussed the key role that telecommunicators play in emergency response.
Telecommunicator Chris Morris told the driver to pull over on Interstate 20 as the mother screamed from labor pains. With his guidance the mother delivered a healthy baby.
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