PSC eNews Weekly
Friday, April 5, 2019

New Bipartisan Senate Bill Introduced

We have an update that requires additional steps to support the 9-1-1 SAVES Act, which would appropriately reclassify public safety telecommunicators with other "Protective" occupations (as opposed to administrative/clerical occupations) in the Standard Occupational Classification.

Yesterday, Senators Burr (R-NC) and Klobuchar (D-MN), co-chairs of the NextGen 9-1-1 Caucus, introduced the bill in the Senate. Now it's time for a full-court press on Congress.

Go to and fill out a form to generate an email to your U.S. Senators and Representatives, asking them to co-sponsor this common sense, zero-cost bill to reclassify public safety telecommunicators as Protective Service Occupations.


APCO received reaccreditation from ANSI’s Executive Standards Council (ExSC) under its recently revised operating procedures for documenting consensus on APCO-sponsored American National Standards, effective March 29, 2019. As an American National Standards Institute (ANSI)-accredited Standards Developer (ASD), APCO is dedicated to ensuring public safety communications has a role in the development of standards that affect our industry.


Registration is open for APCO 2019, APCO's Annual Conference & Expo, taking place August 11-14 in Baltimore, MD. APCO 2019 is offering over 100 educational sessions with up to 16 possible CEUs, a tradeshow with over 275 exhibitors and the opportunity to network with thousands of your peers. Register today and take advantage of our early bird rates.


NPSTW 2019 starts Sunday, April 14. Visit the website to tell us how you are planning to celebrate. And while you are there, read the entries in our team contest and vote for your favorites by liking their posts.

Comtech Safety & Security Technologies
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Industry News

Senators Amy Klobuchar (MN) and Richard Burr (NC) introduced a resolution designating April 2019 as National 9-1-1 Education Month. Among other things, the resolution recognizes that “the 9-1-1 system is the connection between the eyes and ears of the public and the emergency response system in the United States and is often the first place emergencies of all magnitudes are reported, making 9-1-1 a significant homeland security asset.” The Senate urges “the people of the United States to observe the month with appropriate ceremonies, training events and activities.”

Psychology Today
Former Kansas law enforcement officer and current police chaplain Brian Kinnaird, Ph.D., discusses the skills, stressors and positive impact of 9-1-1 telecommunicators serving at the frontline of public safety communication.
Holbrook Sun
Holbrook, Arizona, telecommunicator Michael Salvi received a certificate of recognition after calmly instructing the father of a two-week old infant girl on how to perform CPR after his child stopped breathing. Salvi and the responders were able to meet baby Josie and her parents after helping save her life.
The Daily Item
Northumberland County, Penn., Commissioner Kymberley Best questioned the funding of a problematic digital narrowband 9-1-1 communication system that was originally instituted for $12 million. 
CBS 4 News
Johnson County, Ind., public safety telecommunicator Kaitlynn Rhude received a national award after she was able to calm down a teen who threatened to attack his mother and her boyfriend. She stabilized the situation until police officers arrived. Rhude’s supervisors credited her with potentially saving three lives during the 13-minute call.  
Critical Communications Today
The Tech to Protect Challenge, a national coding contest, will take place in 10 U.S. cities and online in late 2019. The federally-funded initiative is led by the Public Safety Communications Research (PSCR) Division of the National Institute of Standards and Technology (NIST) and is intended to advance public safety communications through creative solutions and technological innovation.
The Waxahachie Sun
North Central Texas 9-1-1 Communications Coordinator Amelia Mueller discusses the benefits and challenges associated with advancements in public safety technology, including emergency apps, smart watches, voice command and Uber's 9-1-1 calling feature. 
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