PSC eNews Weekly
Friday, March 1, 2019

APCO is pleased to announce the launch of a new cybersecurity section on This section has been designed with our members and today’s cyber environment in mind. The new section will deliver timely, actionable information, including daily, relevant updates directly from the U.S. Department of Homeland Security Computer Emergency Readiness Team (US-CERT), and provides tools and information to keep your agencies and organizations as secure as possible. Visit the new section and check out two new articles: “Top 5 Cyber Defense Practices for 9-1-1” from the APCO Cybersecurity Committee and “Cybersecurity Is Everyone’s Responsibility” from APCO’s technology team.


AFC, APCO’s spectrum management department, will be exhibiting March 6-7 at IWCE 2019. Come visit us at Booth 2753 and bring your licensing and/or frequency coordination questions.

AFC Training Session
While at IWCE AFC will conduct a training session titled "Spectrum, Licensing and Frequency Coordination" on Tuesday, March 5 from 8:30 – 11:30 a.m. in room N258 of the Las Vegas Convention Center. View session description.


In our profession, we often see examples of dedicated professionals going above and beyond the call of duty, and the ProCHRT Committee wants to give recognition to those who deserve it. ProCHRT created the “Teammates in Action” program which allows anyone to nominate a teammate and tell us about how they went into action. This program recognizes actions during a singular incident. Overlooked far too often are the heroic actions taken daily by telecommunicators, and this program hopes to bring these to light. Learn more


APCO establishes standards that are crafted by subject matter experts like you. The standards development process is an excellent networking experience and a unique opportunity to enhance your professional development. We are looking for volunteers to participate on the following projects: 

  • Core Competencies and Minimum Training Standards for Public Safety Communications Manager/Director
  • Detecting Early Warning Symptoms of Stress in Public Safety Telecommunicators
  • Core Competencies and Minimum Training Requirements for Public Safety Communications Technician
  • Public Safety Communications Common Incident Types for Data Exchange Working Group

Volunteer Today


We need as many comm centers as possible to take a short survey to gather data for a revision of the incident type codes and data exchange standard. Fill out the survey before March 29, 2019.
Learn more about the standard.

Comtech Safety & Security Technologies
Hexagon Corporate Marketing
Industry News

The Cybersecurity and Infrastructure Security Agency (CISA) is seeking feedback on proposed updates to the National Emergency Communications Plan (NECP) — the nation’s strategic plan to improve emergency communications. To provide comments on the updated NECP, complete the feedback form on the DHS website and submit it to by March 22, 2019.

Efficient Gov
As a necessary support resource, the Telecommunicator Emergency Response Taskforce Inititative helps telecommunicators in situations when an emergency communications center is overwhelmed by calls during a disaster.
Norwalk Reflector
Sgt. Greg Krumnow, communications supervisor at the Erie County (OH) Sheriff’s Office, discusses the anatomy of a 9-1-1 call, misconceptions and technological capabilities available for telecommunicators. 
Law Enforcement Today
Telecommunicator Diana Register writes about the call “that guarantees your heart will drop and your blood pressure will rise”, what happens after and the struggles of this line of work.
About APCO | Govt Relations | Training & Certification | Standards | Spectrum Management | Membership | Events | Comm Center & 9-1-1 | Cybersecurity



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