PSC eNews Weekly
Wednesday, November 22, 2017
APCO International expresses our gratitude to public safety professionals everywhere. Thank you for your service and have a safe and happy holiday weekend.
Register now for this in-depth training that will give emergency communications professionals the knowledge and strategies they need to manage issues such as cybersecurity and NG9-1-1. Attendees will get real world solutions that they can implement in their PSAPs the minute they return. This training is worth 7 CEUs.

January 16, 2018
February 15, 2018
 Sponsored by

The APCO Institute and SecuLore are co-hosting a special one-day course on cybersecurity  January 11 at the APCO headquarters in Daytona Beach that will cover in detail the following topics:
  • Cybersecurity Awareness – current events, cyber policies, risky websites, the threat of connected devices
  • Information Security – targeted attacks, protecting your network data, IT checklist, internet security
  • Securing Your Computer – network security, spyware, continuous monitoring, anti-virus software, securing your web browser
  • Recovering From an Attack – review of current events and public safety cyberattacks, recovery from attacks caused by Trojan horses, virus, ransomware and malware

Attendees will receive 8 CDEs for the class.

Get more information.

Sponsored and presented by

Understanding Crisis Text Line and Protocols for PSAP Referrals
November 28, 2017 | 2:00-3:00 p.m. ET
Crisis Text Line offers free 24/7 support for people in crisis via text. This webinar will provide an overview of this quickly growing service, including how PSAPs are collaborating to save lives and support suicidal individuals.

Free for APCO members; $59 for non-members Register now

Interested in more webinars? See all upcoming webinars.
Shannon Tucker, Training Course Coordinator
Shannon Tucker joined the APCO Institute staff in 2014 and works as the training course coordinator. In this capacity she facilitates live, co-host and contract classes for agencies nationally and internationally.

Shannon is pleased to contribute to APCO’s mission by working closely with each agency to meet the needs of their staff by coordinating timely and convenient training opportunities. She is especially proud to work closely with APCO chapter affiliates to coordinate pre- and post-chapter conference training opportunities and provide affordable and unique course structures to best suit their specific needs. Shannon holds a B.A. in English from Hampton University.
EagleView Technologies
Zetron, Inc.
Industry News
APCO International filed a Project Initiation Notification to reaffirm APCO ANS 1.111.2-201x Public Safety Communications Common Disposition Codes for Data Exchange.
Security Sales & Integration Hamilton County, Tenn., is the latest municipality, and the first in the state, to go live with Automated Secure Alarm Protocol (ASAP), a technology that improves the speed and accuracy of emergency response by automating communication between alarm monitoring central stations and PSAPs.
Firehouse Officials in Flagler County, Fla., are discussing how to upgrade their 800-mHz public safety radio system when it expires in 2021. The county's information technology director, Jarrod Shupe, has proposed replacing the setup with APCO International's Project 25 (P25) phase 2 system.
Journal & Topics Rocella M. Rodgers of Wheeling Police Department communications was named Communications Director of the Year by the Illinois Chapter of APCO.
The Office of Emergency Communications (OEC) is pleased to announce the SAFECOM Nationwide Survey (SNS) is now live and available at
Tait Communications
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